Provision record
Modal · Modal Terms of Service · View original document ↗

Modal Indemnifies Customer for Service IP Infringement

High severity Medium confidence Explicitdocumentlanguage Common · 232 of 352 platforms

Key Facts

What must Modal defend, indemnify, and hold Customer harmless from?
Modal must defend, indemnify, and hold Customer harmless from third-party claims arising from allegations that Customer's use of the Service directly infringes or misappropriates a third party's intellectual property rights.
From what allegations must Modal defend and indemnify Customer?
Modal must defend, indemnify, and hold Customer harmless from third-party claims arising from allegations that Customer's use of the Service directly infringes or misappropriates a third party's intellectual property rights.
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Modal accepts financial and legal responsibility for third-party IP infringement claims arising from Customer's authorised use of the Service, reducing Customer's IP litigation risk.

Interpretive note: The ellipsis in the excerpt may conceal conditions precedent, exclusions, or limitations on Modal's indemnification obligation. Confidence is medium because the full triggering and limiting language is not visible.

Consumer impact (what this means for users)

If a third party claims that your use of the Service directly infringes or misappropriates their intellectual property rights, Modal is obligated to defend you and cover resulting costs.

How other platforms handle this

Whatnot Medium

Whatnot will indemnify, defend, and hold Influencer harmless from and against any third-party Claims arising out of or related to: (i) gross negligence or willful misconduct of Whatnot; (ii) any breach of Whatnot's representations or warranties hereunder; and/or (iii) the authorized and unmodified u...

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Google Maps Medium

Without affecting either party's termination rights and to the extent permitted by applicable law, this Section 14 states the parties' sole and exclusive remedy under the Agreement for any Allegations of Intellectual Property Rights infringement covered by this Section 14.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Modal will defend, indemnify, and hold Customer harmless from and against any third party claims ... arising from claims by a third party that Customer's use of the Service directly infringes or misappropriates a third party's intellectual property rights

Excerpt from Modal's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072501
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072501
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072501/modal-indemnifies-customer-for-service-ip-infringement/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Modal's Modal Indemnifies Customer for Service IP Infringement clause do?

Modal accepts financial and legal responsibility for third-party IP infringement claims arising from Customer's authorised use of the Service, reducing Customer's IP litigation risk.

How does this clause affect you?

If a third party claims that your use of the Service directly infringes or misappropriates their intellectual property rights, Modal is obligated to defend you and cover resulting costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.