Provision record
Mixpanel · Mixpanel Terms of Use · View original document ↗

No Warranty of Uninterrupted or Error-Free Service

Common · 281 of 343 platforms
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This analysis describes what Mixpanel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 5, 2026

The updated terms remove a prior restriction that explicitly excluded individually identifiable data from Mixpanel's definition of Usage Data. Under the revised language, Mixpanel may now classify data identifying or attributable to specific individuals as Usage Data. This expands the scope of data Mixpanel may use, retain, or share under its Usage Data provisions. Users should review Mixpanel's updated privacy policy and data usage terms to understand how individually identifiable data may now be processed.

View change record →
Medium May 9, 2026

The updated terms establish automatic 7% annual fee increases at each renewal unless the parties expressly agree otherwise in writing. Previously, fees remained fixed for the subscription term and new pricing required written agreement. Under the revised language, customers will experience automatic cost escalation at renewal unless they actively negotiate or document a different arrangement. You can request a written agreement with Mixpanel to maintain fixed pricing or negotiate alternative increase terms before renewal.

View change record →

How other platforms handle this

Teladoc

Teladoc Health does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses.

Anyscale

ANYSCALE HEREBY DISCLAIMS ANY RESPONSIBILITY FOR THE RESULTS OBTAINED FROM THE USE OF THE ANYSCALE SERVICES OR THE CONCLUSIONS DRAWN FROM SUCH USE AND ANY WARRANTY THAT USE OF THE PLATFORM SERVICES WILL BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED.

Booking.com

Information about Service Providers...and their Travel Experiences...is based on what they provide to us. They're responsible for making sure it's accurate and up to date.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
MIXPANEL DOES NOT WARRANT THAT CUSTOMER'S USE OF THE APPLICATION SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR ALWAYS AVAILABLE AND MIXPANEL WILL NOT BE LIABLE FOR LOSS, INACCURACY OR CORRUPTION OF DATA OR DELAYS, SERVICE FAILURES OR INTERRUPTIONS...

Excerpt from Mixpanel's Terms of Use

Provision details

Document information
Document
Mixpanel Terms of Use
Entity
Mixpanel
Date stated by the document
June 2, 2026
As printed in Mixpanel’s text (version CA-V-003479), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-003479, captured June 5, 2026
Record ID
CA-P-059411
Document ID
CA-D-000703
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-003479)
900fcb69f783472590d46a672513151554a1de4d74cdd6044c8776802432c7e9
Analysis generated
July 9, 2026 05:53 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-003479, captured June 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Mixpanel
Document: Mixpanel Terms of Use
Record ID: CA-P-059411
Version: CA-V-003479
Captured: 2026-06-05 19:12:32 UTC
SHA-256: 900fcb69f7834725…
URL: https://conductatlas.com/platform/mixpanel/mixpanel-terms-of-use/provision/CA-P-059411/no-warranty-of-uninterrupted-or-error-free-service/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mixpanel's No Warranty of Uninterrupted or Error-Free Service clause do?

The clause states: “MIXPANEL DOES NOT WARRANT THAT CUSTOMER'S USE OF THE APPLICATION SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR ALWAYS AVAILABLE AND MIXPANEL WILL NOT BE LIABLE FOR LOSS, INACCURACY OR CORRUPTION OF DATA OR DELAYS, SERVICE FAILURES OR INTERRUPTIONS...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Mixpanel?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mixpanel.