Provision record
Mistral AI · Mistral AI Terms of Service · View original document ↗

Cap on Total Liability at 12-Month Fees or $100

High severity Medium confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

What is the cap on Mistral AI's total liability?
Mistral AI caps its total liability for any claims arising out of or relating to the agreement or the service at the greater of the amount the user paid for the service in the twelve months preceding the claim or one hundred US dollars.
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap limits the maximum financial recovery a user can obtain from Mistral AI regardless of the nature or severity of the claim.

Interpretive note: The excerpt is truncated with '...' before the $100 figure; the full clause may contain additional conditions or carve-outs that are not visible. Confidence is medium accordingly.

Recent Activity

This document changed recently

Medium May 29, 2026

The updated terms authorize Mistral AI to execute a broader range of actions on your behalf when you connect third-party services, including data modification, deletion, transmission, and invocation of external systems. Previously, the terms limited Mistral's authority to retrieve, process, and store data; the revised language now permits executing, modifying, deleting, invoking, and transmitting data through third-party services. Mistral's liability disclaimer has been expanded to explicitly exclude responsibility for data corruption, deletion, unauthorized disclosure, or other actions performed by third-party services on your request. You are now explicitly responsible for all actions you request Mistral AI Products to perform through third-party integrations, including how those third parties handle the data involved.

View change record →

Consumer impact (what this means for users)

The reader's ability to recover damages from Mistral AI for any claim is limited to the greater of their last 12 months of payments or $100.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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Monitoring

Mistral AI has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
THE TOTAL LIABILITY OF MISTRAL AI FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING...OR (B) ONE HUNDRED US DOLLARS ($100).

Excerpt from Mistral AI's Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Mistral AI Terms of Service
Entity
Mistral AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-042452
Document ID
CA-D-00444
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
47f86a66b5f51203571ed3d373701c2261dd0cf94d6ee77dab2ebcc5a787e098
Analysis generated
May 11, 2026 02:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Terms of Service
Record ID: CA-P-042452
Captured: 2026-05-11 02:35:19 UTC
SHA-256: 47f86a66b5f51203…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-terms-of-service/provision/CA-P-042452/cap-on-total-liability-at-12-month-fees-or-100/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Mistral AI's Cap on Total Liability at 12-Month Fees or $100 clause do?

The cap limits the maximum financial recovery a user can obtain from Mistral AI regardless of the nature or severity of the claim.

How does this clause affect you?

The reader's ability to recover damages from Mistral AI for any claim is limited to the greater of their last 12 months of payments or $100.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.