If Mistral AI adds a new subprocessor (a third-party company that processes your data), you have 10 days to object in writing. If no agreement is reached, Mistral AI can end the contract or the affected services.
This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 10-day objection window is short for enterprise procurement cycles, and the remedy for an unresolved objection rests with Mistral AI, which retains the right to terminate the agreement rather than being required to find an alternative. This asymmetry places practical risk on customers who depend on Mistral AI services and cannot easily substitute vendors.
Business customers that rely on Mistral AI's products may face service termination if they object to a new subprocessor and no resolution is reached, limiting the practical value of the objection right. Customers must monitor the Trust Center subprocessor list and subscribe to update notifications to have any chance of meeting the 10-day deadline.
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"Mistral AI will provide reasonable notice to the Customer of any changes to the list of Subprocessors prior to engaging such Subprocessor. The Customer may only object in writing to Mistral AI's appointment of a new Subprocessor within ten (10) days of such notice by providing a written objection to privacy@mistral.ai, provided that such objection is based on reasonable grounds relating to the Applicable Data Protection Law, otherwise such new Subprocessor will be deemed approved. If Customer provides an objection during this ten (10) days period, the Parties will consult and negotiate in good faith to find a mutually acceptable resolution to address any objections raised by Customer, and if none are agreed to, then Mistral AI reserves the right to terminate the Agreement or just the affected Mistral AI Products undergoing the Subprocessor change.Excerpt from Mistral AI's Data Processing Addendum
(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 28(2), which requires processors to obtain controller authorization before engaging subprocessors.
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The 10-day objection window is short for enterprise procurement cycles, and the remedy for an unresolved objection rests with Mistral AI, which retains the right to terminate the agreement rather than being required to find an alternative. This asymmetry places practical risk on customers who depend on Mistral AI services and cannot easily substitute vendors.
Business customers that rely on Mistral AI's products may face service termination if they object to a new subprocessor and no resolution is reached, limiting the practical value of the objection right. Customers must monitor the Trust Center subprocessor list and subscribe to update notifications to have any chance of meeting the 10-day deadline.
ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.