Provision record
Microsoft · Responsible AI Report 2025 · View original document ↗

Reliability and Safety Standards

Medium severity Medium confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

Microsoft states that its AI systems are built and tested to perform safely and as intended, and that it works to identify and reduce potential harms including physical, psychological, financial, and societal harms.

This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision describes the safety testing and harm mitigation processes Microsoft states it applies to AI systems, which is relevant to consumers and regulated entities assessing the risk profile of Microsoft AI products before deployment.

Interpretive note: The document does not specify testing methodologies, acceptable risk thresholds, or the scope of harm categories evaluated, making it difficult to assess whether stated safety commitments meet applicable regulatory standards in specific deployment contexts.

Clause Stability Stable

0
Changes
5
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

Consumer impact (what this means for users)

The reliability and safety commitment states that Microsoft tests AI systems to perform as intended and works to mitigate potential harms across physical, psychological, financial, and societal dimensions, though the document does not specify testing methodologies or harm threshold standards.

How other platforms handle this

Instacart Medium

We do not guarantee that the Services, website, or software will be reliable, timely, suitable, available, uninterrupted, error-free, or free of viruses or other harmful components.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AI systems should perform reliably and safely. We build and test our AI systems to perform as intended, to be safe to use, and to avoid causing harm. We work to identify and mitigate potential harms, including physical, psychological, financial, societal, and other harms that AI systems could cause.

Excerpt from Microsoft's Responsible AI Report 2025

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: AI safety obligations are engaged by the EU AI Act's conformity assessment requirements for high-risk AI systems, which mandate risk management processes, testing documentation, and post-market monitoring.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Responsible AI Report 2025
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
March 5, 2026
Last verified
May 12, 2026
Record ID
CA-P-011673
Document ID
CA-D-00004
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
99c61ee37f0300e932720498b6db37eb5eaf309ded7c40585a2fd7f70c4ce999
Analysis generated
March 5, 2026 09:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Responsible AI Report 2025
Record ID: CA-P-011673
Captured: 2026-03-05 09:35:48 UTC
SHA-256: 99c61ee37f0300e9…
URL: https://conductatlas.com/platform/microsoft/responsible-ai-report-2025/provision/CA-P-011673/reliability-and-safety-standards/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Microsoft's Reliability and Safety Standards clause do?

This provision describes the safety testing and harm mitigation processes Microsoft states it applies to AI systems, which is relevant to consumers and regulated entities assessing the risk profile of Microsoft AI products before deployment.

How does this clause affect you?

The reliability and safety commitment states that Microsoft tests AI systems to perform as intended and works to mitigate potential harms across physical, psychological, financial, and societal dimensions, though the document does not specify testing methodologies or harm threshold standards.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.