For AI systems making important decisions — like those affecting your job, credit, healthcare, or legal rights — Microsoft requires that a real person must be able to review and override what the AI decides.
If a Microsoft AI system is involved in a decision that significantly affects you — such as content moderation, employment screening, or financial assessment — this provision commits Microsoft to ensuring a human can review and reverse that decision, reducing the risk of uncorrected AI errors harming you.
Cross-platform context
See how other platforms handle Human Oversight Requirements for High-Risk AI and similar clauses.
Compare across platforms →Human oversight requirements are the primary safeguard preventing fully automated AI decisions from harming individuals in high-stakes contexts; without them, errors and biases in AI systems could go uncorrected.
REGULATORY FRAMEWORK: Human oversight requirements engage GDPR Art. 22, which grants individuals the right not to be subject to solely automated decisions producing legal or similarly significant effects, and requires human intervention rights. EU AI Act Art. 14 mandates human oversight measures for high-risk AI systems listed in Annex III. US NIST AI RMF Govern 1.1 and Manage functions address human oversight as a core risk management requirement.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.