Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Children and Parental Consent (COPPA)

Medium severity Unique · 0 of 343 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes Microsoft's legal compliance obligations under the Children's Online Privacy Protection Act by establishing verification and consent mechanisms. It establishes a tiered authorization structure based on user age that determines eligibility and conditions for account access.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 28, 2026
First Seen
Apr 28, 2026
Last Seen
This clause type exists across 78 other provisions on other platforms.

Consumer impact (what this means for users)

Users under 13 cannot establish independent account access. Users aged 13-17 must have a parent or guardian bound to the same Terms to use the Services; the parent or guardian assumes contractual responsibility for the minor's use. Parents may contact Microsoft if they discover a child under 13 has created an account.

How other platforms handle this

Xbox High

If you are under 13, you may only use the services with the involvement of a parent or guardian. We will collect, use, and disclose your personal information as described in our Privacy Statement. If you are under 13, your parent or guardian must consent to the collection of your personal informatio...

Khan Academy High

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@khanacademy.org so that we can take steps t...

Pika High

By accessing or using the Service, you state that you are at least 13 years old and meet the minimum age of digital consent in your country. Notwithstanding the foregoing, you must be at least 18 years of age to create, operate, or interact with an AI Self, or to monetize any Content through the Ser...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are under 13 years old, you are not permitted to create a Microsoft account. If you are between the ages of 13 and 17, or the applicable age of majority in your region, you may only use the Services with the involvement of a parent or guardian who agrees to be bound by these Terms. If you are a parent or guardian and you believe your child who is under 13 has a Microsoft account, please contact us.

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

ePrivacy Directive
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 12, 2026
Record ID
CA-P-003860
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
246226a9dde020cff365053de9faaea24c0f1babf1b6627a58b10222e23e9703
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-003860
Captured: 2026-04-28 08:17:11 UTC
SHA-256: 246226a9dde020cf…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/children-and-parental-consent-coppa/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Microsoft's Children and Parental Consent (COPPA) clause do?

The provision operationalizes Microsoft's legal compliance obligations under the Children's Online Privacy Protection Act by establishing verification and consent mechanisms. It establishes a tiered authorization structure based on user age that determines eligibility and conditions for account access.

How does this clause affect you?

Users under 13 cannot establish independent account access. Users aged 13-17 must have a parent or guardian bound to the same Terms to use the Services; the parent or guardian assumes contractual responsibility for the minor's use. Parents may contact Microsoft if they discover a child under 13 has created an account.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.