Provision record
MetaMask · MetaMask Terms of Use · View original document ↗

User holds Consensys harmless for support injury

Common · 224 of 343 platforms
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This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Workday

You agree to promptly notify the Workday Parties of any Claims, cooperate with the Workday Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims...

Hilton

You shall cooperate with us in the defense of any Claim.

Xfinity

You agree to cooperate with us in connection with our defense.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
With the exception of instances of gross negligence, you hold us harmless for any injury that may result from the support you receive from us.

Excerpt from MetaMask's Terms of Use

Provision details

Document information
Document
MetaMask Terms of Use
Entity
MetaMask
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006706, captured Sept. 11, 2026
Record ID
CA-P-035647
Document ID
CA-D-000279
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006706)
9578e21af45744d3f3b92a51892cefc1e8a53eb0aed053201392da2815e8d899
Analysis generated
July 9, 2026 07:13 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006706, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: MetaMask
Document: MetaMask Terms of Use
Record ID: CA-P-035647
Version: CA-V-006706
Captured: 2026-09-11 00:45:02 UTC
SHA-256: 9578e21af45744d3…
URL: https://conductatlas.com/platform/metamask/metamask-terms-of-use/provision/CA-P-035647/user-holds-consensys-harmless-for-support-injury/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does MetaMask's User holds Consensys harmless for support injury clause do?

The clause states: “With the exception of instances of gross negligence, you hold us harmless for any injury that may result from the support you receive from us.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.

Is ConductAtlas affiliated with MetaMask?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by MetaMask.