If you have a dispute with MetaMask, you must resolve it through private arbitration — not a court — and you cannot join or start a class action lawsuit against MetaMask.
This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration requirement establishes an alternative dispute resolution mechanism that replaces court proceedings as the forum for resolving contractual and service-related disputes. The class action waiver structures claims as individual proceedings, which affects the procedural framework available to parties bringing claims against MetaMask.
The updated terms explicitly state that UK, EU, and EEA consumers retain statutory consumer protection rights that cannot be limited or excluded by the agreement, and that applicable local law prevails in the event of conflict with these terms. This adds clarity to the legal framework but does not change substantive protections for those users. The terms also clarify that mUSD is a third-party digital asset not issued by Consensys, treating it as a third-party service subject to the agreement's limitations on Consensys' responsibility for third-party services.
View change record →You cannot sue MetaMask in court or join a class action lawsuit — all disputes must go through individual binding arbitration, which is a private process that is often more expensive and less favorable to consumers than court proceedings for small claims.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
"PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. YOU AND METAMASK AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES SHALL BE DETERMINED BY BINDING ARBITRATION. YOU AND METAMASK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.Excerpt from MetaMask's Terms of Use
REGULATORY FRAMEWORK: The Federal Arbitration Act (FAA, 9 U.S.C.
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561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The arbitration requirement establishes an alternative dispute resolution mechanism that replaces court proceedings as the forum for resolving contractual and service-related disputes. The class action waiver structures claims as individual proceedings, which affects the procedural framework available to parties bringing claims against MetaMask.
You cannot sue MetaMask in court or join a class action lawsuit — all disputes must go through individual binding arbitration, which is a private process that is often more expensive and less favorable to consumers than court proceedings for small claims.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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