Provision record
Meta · Llama API Terms of Service · View original document ↗

Pre-payment is non-refundable

High severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Meta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 9, 2026

The updated terms remove developer restrictions that previously applied to large-scale platforms, meaning companies with more than 700 million monthly active users can now access Meta's AI models without special permission. The terms also eliminate the restriction on EU developers accessing multimodal models and consolidate account management under either managed accounts or Meta accounts. Developers previously subject to these restrictions should review whether the updated terms now permit their use case.

View change record →
Medium May 21, 2026

The updated terms authorize Meta to retain user-submitted content if its systems flag the content for a potential policy violation, in addition to retention tied to legal compliance and contractual rights. This expands the circumstances under which content may be preserved without explicit time limits. Under the revised language, content retention decisions may now be driven by automated policy-violation flagging in addition to legal or contractual necessity. Developers integrating the Llama API should understand that flagged content may be retained indefinitely pending policy review.

View change record →

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Microsoft Copilot Medium

Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.

Indeed Medium

If your API access is disabled or terminated, but you or your End User has previously spent on the Site, you or your End User are not entitled to a refund of previously spent amounts.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Pre-payment is non-refundable except where required by law.

Excerpt from Meta's Llama API Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Llama API Terms of Service
Entity
Meta
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-060514
Document ID
CA-D-00778
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f7072746936cd38d60a586cac1eb5e6d0e1d87c7ca1dddf98d6a80c6bb1e16ca
Analysis generated
May 20, 2026 23:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Meta
Document: Llama API Terms of Service
Record ID: CA-P-060514
Captured: 2026-05-20 23:34:12 UTC
SHA-256: f7072746936cd38d…
URL: https://conductatlas.com/platform/meta/llama-api-terms-of-service/provision/CA-P-060514/pre-payment-is-non-refundable/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Meta's Pre-payment is non-refundable clause do?

The clause states: “Pre-payment is non-refundable except where required by law.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Meta?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Meta.