This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because refund decisions rest in the restaurant's discretion, users have no guaranteed right to a refund regardless of the reason for the request.
If you seek a refund after placing an order, the restaurant has discretion over whether and how to resolve that request.
How other platforms handle this
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.
If you downgrade a membership, you will not receive a refund or credit for the fees already paid; instead your membership will continue to the end of your current billing period but will not renew.
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"If you desire to seek a refund for any reason after you select 'Pay & Place Order'...please contact the restaurant where you purchased the product. The decision regarding how to resolve any refund request is in the discretion of the restaurant...— Excerpt from McDonald's's McDonald's Terms of Use
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Because refund decisions rest in the restaurant's discretion, users have no guaranteed right to a refund regardless of the reason for the request.
If you seek a refund after placing an order, the restaurant has discretion over whether and how to resolve that request.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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