McDonald's · McDonald's Terms of Use · View original document ↗

Limitation of Liability and Disclaimer of Warranties

Low severity Low confidence Inferredfromcontext Rare · 2 of 325 platforms
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Document Record

What it is

McDonald's likely limits its legal responsibility for problems arising from use of their website, including errors, downtime, or issues with online orders, and disclaims certain warranties about the reliability or accuracy of the service.

This analysis describes what McDonald's's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Liability limitations reduce your ability to recover damages from McDonald's if something goes wrong with their digital services, such as incorrect orders placed through the app or data errors.

Interpretive note: The full liability limitation clause was not available in the document excerpt; this provision is inferred from the standard structure of consumer digital agreements of this type.

Consumer impact (what this means for users)

If you experience a financial or personal harm related to McDonald's digital services, the limitation of liability provisions may cap or preclude your ability to recover damages beyond a defined threshold.

How other platforms handle this

Netflix Medium

The Netflix service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights tha...

Whatnot Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Liability limitation and warranty disclaimer clauses in consumer contracts are subject to state consumer protection laws, particularly where they limit remedies for defective products or services. The Uniform Commercial Code and state equivalents may constrain the enforceability of warranty disclaimers for certain types of transactions. California and other states have consumer protection statutes that may override contractual liability caps in specific circumstances. GOVERNANCE EXPOSURE: Low. Liability limitations are standard in consumer digital agreements and are generally enforceable in the US, though courts may scrutinize clauses that purport to limit liability for gross negligence or intentional misconduct. JURISDICTION FLAGS: California's Consumers Legal Remedies Act and similar statutes in other states may limit the enforceability of liability caps for consumer-facing transactions involving physical products or services. CONTRACT AND VENDOR IMPLICATIONS: Third-party vendors integrated into McDonald's digital ordering platform should confirm that their own liability frameworks are consistent with McDonald's terms and that liability shifts between parties are clearly documented in vendor agreements. COMPLIANCE CONSIDERATIONS: Legal teams should confirm that liability limitation clauses are conspicuously presented and do not purport to exclude liability in circumstances where statutory rights cannot be waived under applicable consumer protection law.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer contract terms that limit remedies in ways that may constitute unfair or deceptive practices.
    File a complaint →
  • State AG
    State attorneys general can enforce state consumer protection statutes that may limit the enforceability of broad liability disclaimers in consumer contracts.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
McDonald's Terms of Use
Entity
McDonald's
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008846
Document ID
CA-D-00626
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d34a4aec4fc846bfbdb202ed6a9eb5bcafae1026bf20296a4334d1671e500d27
Analysis generated
May 8, 2026 00:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: McDonald's
Document: McDonald's Terms of Use
Record ID: CA-P-008846
Captured: 2026-05-08 00:00:10 UTC
SHA-256: d34a4aec4fc846bf…
URL: https://conductatlas.com/platform/mcdonalds/mcdonalds-terms-of-use/limitation-of-liability-and-disclaimer-of-warranties/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does McDonald's's Limitation of Liability and Disclaimer of Warranties clause do?

Liability limitations reduce your ability to recover damages from McDonald's if something goes wrong with their digital services, such as incorrect orders placed through the app or data errors.

How does this clause affect you?

If you experience a financial or personal harm related to McDonald's digital services, the limitation of liability provisions may cap or preclude your ability to recover damages beyond a defined threshold.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with McDonald's?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by McDonald's.