Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has authority over deceptive subscription practices for US consumers, including undisclosed geographic limitations on content access.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': 'State Attorneys General have authority over consumer protection claims related to subscription services that fail to clearly disclose geographic content restrictions.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Geographic Content and Service Availability clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Geographic Content and Service Availability — Max

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What it is

Max's terms and the services it offers differ by region — meaning what content you can access, what rights you have, and what rules apply to you depend on where you are located.

Consumer impact (what this means for users)

Subscribers who travel or relocate may find that their content access rights and legal protections change depending on their physical location, as Max applies geographically distinct terms and content libraries to different regions.

Cross-platform context

See how other platforms handle Geographic Content and Service Availability and similar clauses.

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Why it matters (compliance & risk perspective)

If you travel internationally or relocate, the terms and content available to you under your Max subscription may change, and you may be subject to a different set of legal terms than you originally agreed to.

View original clause language

North America ... Latin America & Caribbean ... Europe ... Asia Pacific ... [separate terms pages linked for each region with distinct URLs indicating regionally differentiated terms]

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Geographic service differentiation engages EU Digital Single Market regulations, including the EU Portability Regulation (EU) 2017/1128 (which requires EU subscribers to access their home-country subscription content when temporarily in another EU member state), EU Geo-blocking Regulation (EU) 2018/302, and national content licensing laws in each operating territory. The European Commission and national competition authorities are the primary enforcement bodies for portability and geo-blocking compliance. (2)

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Applicable agencies

FTC

The FTC has authority over deceptive subscription practices for US consumers, including undisclosed geographic limitations on content access.
File a complaint →
State AG

State Attorneys General have authority over consumer protection claims related to subscription services that fail to clearly disclose geographic content restrictions.
File a complaint →

Provision details

Document information

Document

Max Terms of Use

Entity

Max

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003801

Document ID

CA-D-00382

Evidence Provenance

Source URL

https://www.hbomax.com/terms-of-use

Wayback Machine

View archived versions →

SHA-256

394b1247fa467e38e8f1006ea404f9f3475de8f735c70205eb9ddc99c7affce1

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Max | Document: Max Terms of Use | Record: CA-P-003801
Captured: 2026-04-28 06:18:44 UTC | SHA-256: 394b1247fa467e38…
URL: https://conductatlas.com/platform/max/max-terms-of-use/geographic-content-and-service-availability/
Accessed: May 2, 2026

Classification

Severity

Medium

Geographic Content and Service Availability