Provision record
Mailchimp · Mailchimp Standard Terms of Use · View original document ↗

Transactional SMS Termination on Plan Downgrade or Cancellation

High severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Oura Medium

In the event that you have not logged in or otherwise used the Services for six (6) months or longer following purchase or receipt of a Product during a free trial, we reserve the right to terminate your subscription...

DoorDash Medium

DoorDash reserves the right to take appropriate legal action, including without limitation, pursuing civil, criminal, or injunctive redress.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you cancel Text Messaging Credit Plan or Marketing Paid Plan or downgrade your marketing plan from an eligible Paid Marketing Plan, your access to Transactional SMS will terminate immediately and unused credits will be forfeited.

Excerpt from Mailchimp's Standard Terms of Use

Provision details

Document information
Document
Mailchimp Standard Terms of Use
Entity
Mailchimp
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-065145
Document ID
CA-D-00887
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9882db0300b1b7b43fc98d9489eafa1bcccf771f91b984a0245e8a3c5aeaba7c
Analysis generated
May 20, 2026 13:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mailchimp
Document: Mailchimp Standard Terms of Use
Record ID: CA-P-065145
Captured: 2026-05-20 13:43:23 UTC
SHA-256: 9882db0300b1b7b4…
URL: https://conductatlas.com/platform/mailchimp/mailchimp-standard-terms-of-use/provision/CA-P-065145/transactional-sms-termination-on-plan-downgrade-or-cancellation/
Accessed: Aug. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mailchimp's Transactional SMS Termination on Plan Downgrade or Cancellation clause do?

The clause states: “If you cancel Text Messaging Credit Plan or Marketing Paid Plan or downgrade your marketing plan from an eligible Paid Marketing Plan, your access to Transactional SMS will terminate immediately and unused credits will be forfeited.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Mailchimp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mailchimp.