Annual Paid Marketing Plan Members may close their account by contacting sales, with a refund available only if the account is closed within 60 days of the annual plan billing date; closures after 60 days are not eligible for refunds.
This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a time-limited refund window for annual plans, requiring Members to contact sales directly to initiate cancellation and refund claims within the 60-day period.
The agreement provides a 60-day money-back guarantee for annual Paid Marketing Plans, after which no refund is available for the remaining term of the annual subscription. Members must contact Mailchimp sales to exercise this right.
Cross-platform context
See how other platforms handle Annual Paid Marketing Plan 60-Day Money-Back Guarantee and similar clauses.
Compare across platforms →"If you decide you no longer want to use your annual Paid Marketing Plan during your billing cycle, you can close your account by contacting sales. You will not receive a refund (unless you are within the 60 day money-back guarantee period).Excerpt from Mailchimp's Standard Terms of Use
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This provision establishes a time-limited refund window for annual plans, requiring Members to contact sales directly to initiate cancellation and refund claims within the 60-day period.
The agreement provides a 60-day money-back guarantee for annual Paid Marketing Plans, after which no refund is available for the remaining term of the annual subscription. Members must contact Mailchimp sales to exercise this right.
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