Monthly Paid Marketing Plan fees are non-refundable under the agreement, with any refund, discount, or credit available only at Mailchimp's sole discretion.
This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that monthly plan fees are non-refundable regardless of the circumstances under which the account is closed or service is terminated, including situations where Mailchimp initiates termination.
Interpretive note: Applicable consumer protection law in certain jurisdictions, including California and EU member states, may establish statutory refund or cancellation rights that limit the practical effect of a contractual no-refund clause.
The agreement states that Members on monthly Paid Marketing Plans are not entitled to refunds under any circumstance, and any exception is subject to Mailchimp's sole discretion. Annual plans include a stated 60-day money-back guarantee as the primary documented refund mechanism.
Cross-platform context
See how other platforms handle No-Refund Policy on Monthly Paid Marketing Plans and similar clauses.
Compare across platforms →"You won't be entitled to a refund or credit from us under any circumstance on monthly Paid Marketing Plans. However, we may, at our sole discretion, offer a refund, discount or credit. We offerExcerpt from Mailchimp's Standard Terms of Use
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This provision establishes that monthly plan fees are non-refundable regardless of the circumstances under which the account is closed or service is terminated, including situations where Mailchimp initiates termination.
The agreement states that Members on monthly Paid Marketing Plans are not entitled to refunds under any circumstance, and any exception is subject to Mailchimp's sole discretion. Annual plans include a stated 60-day money-back guarantee as the primary documented refund mechanism.
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