The document designates dsa@mailchimp.com as Mailchimp's DSA single point of contact for content moderation queries from EU authorities and Members, and identifies Intuit Ireland Software Limited in Dublin as the appointed EU Legal Representative under the DSA.
This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the formal DSA compliance infrastructure through which EU Member State authorities, the European Commission, and the European Board for Digital Services may contact Mailchimp regarding content moderation, creating a disclosed regulatory engagement pathway.
Under this clause, EU-based Members and regulatory authorities have a designated contact point at dsa@mailchimp.com for DSA-related content moderation queries. The document specifies that communications to this contact must be in English or include an English translation, and that this contact point is reserved exclusively for DSA-related queries.
Cross-platform context
See how other platforms handle EU Digital Services Act Contact Point and Legal Representative and similar clauses.
Compare across platforms →"For the purposes of the EU Digital Services Act (DSA), or if you an EU Member State authority, the European Commission, or the European Board for Digital Services, please email our DSA single point of contact at dsa@mailchimp.com to communicate with Mailchimp regarding our content moderation practices in connection with the DSA. Please ensure that any communications sent to our DSA single point of contact are provided in English (or an English translation is provided). Rocket Science Group LLC d/b/a Mailchimp has appointed Intuit Ireland Software Limited as its Legal Representative in the European Union in accordance with the DSA.Excerpt from Mailchimp's Acceptable Use Policy
(1) REGULATORY LANDSCAPE: This provision directly implements DSA requirements for non-EU platforms serving EU users, which mandate the designation of a legal representative and a single point of contact for regulatory authorities.
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This provision establishes the formal DSA compliance infrastructure through which EU Member State authorities, the European Commission, and the European Board for Digital Services may contact Mailchimp regarding content moderation, creating a disclosed regulatory engagement pathway.
Under this clause, EU-based Members and regulatory authorities have a designated contact point at dsa@mailchimp.com for DSA-related content moderation queries. The document specifies that communications to this contact must be in English or include an English translation, and that this contact point is reserved exclusively for DSA-related queries.
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