The agreement requires users to resolve most disputes with Lyft through binding individual arbitration, waiving both the right to a jury trial and the right to participate in class, group, or representative legal actions. Drivers and driver applicants have a limited opt-out right for certain claims as described in Section 17.
This analysis describes what Lyft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision directs the procedural mechanism for all covered disputes away from court litigation and into individual arbitration, which affects how users may assert claims against Lyft. The opt-out right is limited to drivers and driver applicants and applies only to certain claims, meaning most Riders have no opt-out path stated in this summary language.
Under this clause, users are required to bring most claims against Lyft individually through binding arbitration rather than in court, and the agreement states that participation in class or representative actions is waived. Drivers and driver applicants may opt out of arbitration for certain claims by following the procedure in Section 17.
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Compare across platforms →"PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND LYFT CAN BE BROUGHT (SEE SECTION 17 BELOW). THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO: (1) WAIVE YOUR RIGHT TO A JURY TRIAL, AND (2) SUBMIT CLAIMS YOU HAVE AGAINST LYFT TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING. AS A DRIVER OR DRIVER APPLICANT, YOU HAVE AN OPPORTUNITY TO OPT OUT OF ARBITRATION WITH RESPECT TO CERTAIN CLAIMS AS PROVIDED IN SECTION 17.Excerpt from Lyft's Terms of Service
(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers engage the Federal Arbitration Act (FAA) and have been subject to scrutiny under state unconscionability doctrines, particularly in California.
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This provision directs the procedural mechanism for all covered disputes away from court litigation and into individual arbitration, which affects how users may assert claims against Lyft. The opt-out right is limited to drivers and driver applicants and applies only to certain claims, meaning most Riders have no opt-out path stated in this summary language.
Under this clause, users are required to bring most claims against Lyft individually through binding arbitration rather than in court, and the agreement states that participation in class or representative actions is waived. Drivers and driver applicants may opt out of arbitration for certain claims by following the procedure in Section 17.
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