Children under 13 are not allowed to use Luma. If a child under 13 has created an account, their personal information will be deleted, and you can report this to support@lumalabs.ai.
This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes COPPA compliance obligations and provides a reporting mechanism for parents who believe their child's data has been collected without authorization.
Parents and guardians should be aware that children under 13 are prohibited from using Luma, and any personal information collected from a child under 13 will be deleted upon discovery. Users aged 13 to 17 require parental or guardian consent to use the service.
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Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"You represent and warrant that: (a) you have not previously been suspended or removed from the Services; (b) your use of the Services complies with all Laws; and (c) you are at least 18 years old (or, if between 13 and 18, that you have your parent's or legal guardian's consent to be bound by this Agreement). Users under 13 are not authorized to use the Services. Luma will not knowingly collect personal information from children under 13. If Luma discovers that a user under 13 has provided personal information, it will promptly delete that information; contact support@lumalabs.ai if you believe this has occurred.Excerpt from Luma AI's Terms of Service
(1) REGULATORY LANDSCAPE: This provision directly engages COPPA, enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13.
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This provision establishes COPPA compliance obligations and provides a reporting mechanism for parents who believe their child's data has been collected without authorization.
Parents and guardians should be aware that children under 13 are prohibited from using Luma, and any personal information collected from a child under 13 will be deleted upon discovery. Users aged 13 to 17 require parental or guardian consent to use the service.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.