Children under 13 cannot use Luma AI; users aged 13-17 need parental consent. If a child under 13 has created an account, contact Luma to have their data deleted.
This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes Luma's compliance obligations under the Children's Online Privacy Protection Act and establishes the contractual age gate for service access. The requirement that users represent their age and obtain parental consent for minors ages 13-17 allocates responsibility for verifying eligibility to the user at account creation, while the deletion requirement creates a data retention control mechanism tied to age-related discovery.
If your child under 13 has used Luma AI, their personal data should be deleted upon notification — contact support@lumalabs.ai immediately if you believe this has occurred.
How other platforms handle this
Without limiting the generality of the foregoing, any access to, or use of, the Service by anyone who is a minor (which is under the age of 18 in most jurisdictions) in any applicable jurisdiction (a "Minor") is strictly prohibited and in violation of these Terms, unless such access and/or use is su...
You must be at least 13 years old to use our Services. If you are under 18, you must have your parent or guardian's permission to use our Services. Certain Services or features may have higher age requirements.
"You represent and warrant that: (a) you have not previously been suspended or removed from the Services; (b) your use of the Services complies with all Laws; and (c) you are at least 18 years old (or, if between 13 and 18, that you have your parent's or legal guardian's consent to be bound by this Agreement). Users under 13 are not authorized to use the Services. Luma may terminate Accounts inactive for an extended period. COPPA NOT not knowingly collect personal information from children under 13. If Luma discovers that a user under 13 has provided personal information, it will promptly delete that information; contact support@lumalabs.ai if you believe this has occurred.Excerpt from Luma AI's Terms of Service
(1) REGULATORY FRAMEWORK: COPPA (15 U.S.C.
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This provision operationalizes Luma's compliance obligations under the Children's Online Privacy Protection Act and establishes the contractual age gate for service access. The requirement that users represent their age and obtain parental consent for minors ages 13-17 allocates responsibility for verifying eligibility to the user at account creation, while the deletion requirement creates a data retention control mechanism tied to …
If your child under 13 has used Luma AI, their personal data should be deleted upon notification — contact support@lumalabs.ai immediately if you believe this has occurred.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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