Provision record
Loom · Loom Terms of Service · View original document ↗

Suspension for Non-Payment

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Loom and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Atlassian may suspend the Customer's access to Products and Support or Advisory Services if fees are overdue, provided at least ten days written notice has been given prior to suspension.

ⓘ

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that non-payment with ten days written notice is sufficient to trigger suspension of all Product access and Support, creating a direct operational risk for organizations that experience payment processing delays or billing disputes.

Consumer impact (what this means for users)

Under this clause, Atlassian may suspend all Product access and associated Support or Advisory Services after providing ten days written notice of overdue payment, regardless of the value or criticality of those products to the Customer's operations.

Cross-platform context

See how other platforms handle Suspension for Non-Payment and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may suspend Customer's rights to use Products or receive Support or Advisory Services if payment is overdue, and Atlassian has given Customer no fewer than ten (10) days' written notice.

Excerpt from Loom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074270
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-074270
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-074270/suspension-for-non-payment/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Loom's Suspension for Non-Payment clause do?

This provision establishes that non-payment with ten days written notice is sufficient to trigger suspension of all Product access and Support, creating a direct operational risk for organizations that experience payment processing delays or billing disputes.

How does this clause affect you?

Under this clause, Atlassian may suspend all Product access and associated Support or Advisory Services after providing ten days written notice of overdue payment, regardless of the value or criticality of those products to the Customer's operations.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.