Loom · Loom Terms of Service · View original document ↗

Feedback License

Low severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Document Record

What it is

The agreement authorizes Atlassian to use any feedback or suggestions provided by the Customer regarding Atlassian products or offerings without restriction, compensation, or any other obligation to the Customer.

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants Atlassian an unrestricted license to use Customer feedback and suggestions, including for product development purposes, without creating any obligation to compensate or attribute the Customer.

Consumer impact (what this means for users)

Under this clause, any feedback or suggestions the Customer provides to Atlassian may be used by Atlassian for any purpose without restriction or compensation to the Customer.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
If Customer provides Atlassian with feedback or suggestions regarding the Products or other Atlassian offerings, Atlassian may use the feedback or suggestions without restriction or obligation.

Excerpt from Loom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: Feedback license provisions are standard across enterprise SaaS agreements and do not typically engage specific regulatory frameworks. No specific regulatory exposure is identified for this provision in isolation. 2. GOVERNANCE EXPOSURE: Low. The provision is a standard intellectual property assignment for feedback. Enterprise customers who may provide competitively sensitive product suggestions should be aware that such suggestions are not protected from Atlassian's use under this clause. 3. JURISDICTION FLAGS: No heightened jurisdiction-specific exposure identified. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations with strict intellectual property policies regarding external disclosures should note that product suggestions shared through Atlassian support channels, forums, or feedback mechanisms are covered by this provision. No compensation or attribution obligation arises from Atlassian's use of such feedback. 5. COMPLIANCE CONSIDERATIONS: No specific compliance review required. Organizations may wish to train Users to avoid sharing proprietary product or technical roadmap information through Atlassian feedback channels given the unrestricted nature of this license.

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Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074268
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-074268
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-074268/feedback-license/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Loom's Feedback License clause do?

This provision grants Atlassian an unrestricted license to use Customer feedback and suggestions, including for product development purposes, without creating any obligation to compensate or attribute the Customer.

How does this clause affect you?

Under this clause, any feedback or suggestions the Customer provides to Atlassian may be used by Atlassian for any purpose without restriction or compensation to the Customer.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.