Provision record
Loom · Loom Terms of Service · View original document ↗

Agreement Modification with Mid-Term Effectiveness

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Document Record

What it is

Atlassian may modify the Agreement, Policies, Product-Specific Terms, and DPA by posting changes with 30 days notice. For paid subscriptions, modifications generally take effect at renewal, but may take effect mid-term for legal compliance or product functionality updates; the Customer's exclusive remedy for objecting to mid-term changes is to terminate with a pro-rata refund within 30 days of notice.

ⓘ

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision permits Atlassian to modify the Agreement, including the DPA governing Customer Data processing, mid-term for paid subscriptions where legal compliance or product changes are cited, with termination and pro-rata refund as the Customer's only contractual remedy for objecting to those changes.

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Interpretive note: The adequacy of a unilateral mid-term DPA modification mechanism under GDPR Article 28 is subject to regulatory interpretation and may depend on supervisory authority guidance in the applicable jurisdiction.

Consumer impact (what this means for users)

Under this clause, Atlassian may amend the Agreement, Policies, and DPA during an active paid Subscription Term for compliance or product reasons; Customers who object to such mid-term changes must notify Atlassian of termination within 30 days of the modification notice to receive a pro-rata refund of prepaid fees.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    Upon receiving notice of a mid-term Agreement modification, review the changes within the 30-day window. If you object, provide termination notice to Atlassian within 30 days of the modification notice through account settings or by contacting Atlassian support, and request a refund of prepaid fees for the terminated portion of your Subscription Term.

Cross-platform context

See how other platforms handle Agreement Modification with Mid-Term Effectiveness and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may modify this Agreement (which includes the Policies, Product-Specific Terms and DPA) from time to time, by posting the modified portion(s) of this Agreement on Atlassian's website. Atlassian must use commercially reasonable efforts to post any such modification at least thirty (30) days prior to its effective date. For paid subscriptions: (i) except as specified below, modifications to this Agreement will take effect at the next Order or renewal unless either party elects to not renew pursuant to Section 10.1(c) (Renewals), and (ii) Atlassian may specify that modifications will become effective during a then-current Subscription Term if: (A) required to address compliance with Law, or (B) required to reflect updates to Product functionality or introduction of new Product features. If Customer objects, Customer may terminate the remainder of the then-current Subscription Term for the affected Products as its exclusive remedy. To exercise this right, Customer must notify Atlassian of its termination under this Section 20.9(c) within thirty (30) days of the modification notice, and Atlassian will refund any pre-paid fees for the terminated portion of the applicable Subscription Term.

Excerpt from Loom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074267
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-074267
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-074267/agreement-modification-with-mid-term-effectiveness/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Loom's Agreement Modification with Mid-Term Effectiveness clause do?

This provision permits Atlassian to modify the Agreement, including the DPA governing Customer Data processing, mid-term for paid subscriptions where legal compliance or product changes are cited, with termination and pro-rata refund as the Customer's only contractual remedy for objecting to those changes.

How does this clause affect you?

Under this clause, Atlassian may amend the Agreement, Policies, and DPA during an active paid Subscription Term for compliance or product reasons; Customers who object to such mid-term changes must notify Atlassian of termination within 30 days of the modification notice to receive a pro-rata refund of prepaid fees.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.