Get the weekly research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.
Atlassian may modify the Agreement, Policies, Product-Specific Terms, and DPA by posting changes with 30 days notice. For paid subscriptions, modifications generally take effect at renewal, but may take effect mid-term for legal compliance or product functionality updates; the Customer's exclusive remedy for objecting to mid-term changes is to terminate with a pro-rata refund within 30 days of notice.
This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision permits Atlassian to modify the Agreement, including the DPA governing Customer Data processing, mid-term for paid subscriptions where legal compliance or product changes are cited, with termination and pro-rata refund as the Customer's only contractual remedy for objecting to those changes.
Interpretive note: The adequacy of a unilateral mid-term DPA modification mechanism under GDPR Article 28 is subject to regulatory interpretation and may depend on supervisory authority guidance in the applicable jurisdiction.
Under this clause, Atlassian may amend the Agreement, Policies, and DPA during an active paid Subscription Term for compliance or product reasons; Customers who object to such mid-term changes must notify Atlassian of termination within 30 days of the modification notice to receive a pro-rata refund of prepaid fees.
Cross-platform context
See how other platforms handle Agreement Modification with Mid-Term Effectiveness and similar clauses.
Compare across platforms →Monitoring
Loom has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"Atlassian may modify this Agreement (which includes the Policies, Product-Specific Terms and DPA) from time to time, by posting the modified portion(s) of this Agreement on Atlassian's website. Atlassian must use commercially reasonable efforts to post any such modification at least thirty (30) days prior to its effective date. For paid subscriptions: (i) except as specified below, modifications to this Agreement will take effect at the next Order or renewal unless either party elects to not renew pursuant to Section 10.1(c) (Renewals), and (ii) Atlassian may specify that modifications will become effective during a then-current Subscription Term if: (A) required to address compliance with Law, or (B) required to reflect updates to Product functionality or introduction of new Product features. If Customer objects, Customer may terminate the remainder of the then-current Subscription Term for the affected Products as its exclusive remedy. To exercise this right, Customer must notify Atlassian of its termination under this Section 20.9(c) within thirty (30) days of the modification notice, and Atlassian will refund any pre-paid fees for the terminated portion of the applicable Subscription Term.Excerpt from Loom's Terms of Service
1. REGULATORY LANDSCAPE: The ability to modify the DPA mid-term engages GDPR Article 28 requirements for data processing agreements, which require that any changes to processing terms be agreed between controller and processor. Unilateral mid-term DPA modifications may create tension with GDPR's requirement for documented controller-processor agreements reflecting actual processing terms. EMEA customers should evaluate whether mid-term DPA modifications require affirmative consent or whether the contractual mechanism described here is adequate under applicable supervisory authority guidance. 2. GOVERNANCE EXPOSURE: Medium. The mid-term modification right, while limited to compliance and product functionality contexts, encompasses the DPA and all Policies, including the Privacy Policy and Security Measures. For enterprise customers with heavily negotiated data processing terms, the unilateral modification right with termination-only remedy may create governance gaps if the modified terms materially change data processing obligations or security commitments. 3. JURISDICTION FLAGS: EMEA customers under Irish governing law face the most material exposure here given GDPR's specific requirements for data processing agreements. The adequacy of a unilateral modification mechanism for DPA terms under GDPR is a question that may require evaluation by Data Protection Officers and may depend on guidance from the Irish Data Protection Commission or other relevant supervisory authorities. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should implement monitoring of Atlassian's legal documentation pages to detect Agreement, Policy, and DPA modifications before they take effect. The 30-day remedy window for mid-term changes requires active contract monitoring and rapid internal decision-making processes. Vendor management programs should flag this provision as requiring periodic review of posted modifications. 5. COMPLIANCE CONSIDERATIONS: Data protection teams should confirm that their organization's DPA monitoring processes cover Atlassian's published DPA and that any mid-term changes are assessed for GDPR Article 28 compliance implications. Legal teams should document whether the termination-and-refund remedy is operationally viable for their organization in the event of a material mid-term DPA modification. Organizations with strict data governance requirements may wish to negotiate amendment procedures that require affirmative consent for DPA changes.
Full institutional analysis
Regulatory citations, enforcement risk, and due diligence action items.
Monitor: same-day alerts on the platforms you choose. Analyst: full institutional analysis.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision permits Atlassian to modify the Agreement, including the DPA governing Customer Data processing, mid-term for paid subscriptions where legal compliance or product changes are cited, with termination and pro-rata refund as the Customer's only contractual remedy for objecting to those changes.
Under this clause, Atlassian may amend the Agreement, Policies, and DPA during an active paid Subscription Term for compliance or product reasons; Customers who object to such mid-term changes must notify Atlassian of termination within 30 days of the modification notice to receive a pro-rata refund of prepaid fees.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.