This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes explicit protections for data accessed through Google Workspace API connections. LlamaIndex states it will not use this data to train generalized AI models, will not sell it to data brokers or information resellers, will encrypt it in transit and at rest, and will limit access to authorized personnel and service providers. Users can disconnect Google Drive at any time to stop data access, though previously synced data remains in LlamaIndex services unless separately deleted.
View change record →How other platforms handle this
to generate, distribute, publish, or facilitate unsolicited mass email, promotions, advertisements, or other solicitations
Using the Services to send unsolicited communications, promotions, or advertisements, including spam and robocalls.
You must also verify that all email addresses are valid.
"Please note you cannot opt-out of service-related email communications (such as, account verification, transaction confirmation, or service update emails).Excerpt from LlamaIndex's Privacy Policy
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The clause states: “Please note you cannot opt-out of service-related email communications (such as, account verification, transaction confirmation, or service update emails).”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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