Provision record
LlamaIndex · LlamaIndex Privacy Policy · View original document ↗

Collection of customer content uploads

High confidence Common · 286 of 343 platforms
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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The scope of collected Customer Content is broad, covering nearly any form of data or media a user actively submits, meaning substantive and potentially sensitive user-generated material is collected by LlamaIndex.

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Interpretive note: The excerpt appears to be a fragment of a larger clause listing categories of collected data; the primary proposition here is the collection of Customer Content as described.

Recent Activity

This document changed recently

Medium Oct 16, 2026

The updated policy establishes explicit protections for data accessed through Google Workspace API connections. LlamaIndex states it will not use this data to train generalized AI models, will not sell it to data brokers or information resellers, will encrypt it in transit and at rest, and will limit access to authorized personnel and service providers. Users can disconnect Google Drive at any time to stop data access, though previously synced data remains in LlamaIndex services unless separately deleted.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Any content the reader deliberately inputs, uploads, or transmits to LlamaIndex's services—across a wide range of formats—is collected by LlamaIndex.

How other platforms handle this

Postman

We collect content from your use of the Services, which may include any information about you that you choose to upload to, store in, or otherwise provide to our Services.

Kling AI

Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...

Anyscale

Anyscale may collect and use Usage Data to develop, improve, support, and operate its products and services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer Content, including any files, documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to our services.

Excerpt from LlamaIndex's Privacy Policy

Provision details

Document information
Document
LlamaIndex Privacy Policy
Entity
LlamaIndex
Date stated by the document
Aug. 24, 2026
As printed in LlamaIndex’s text (version CA-V-007642), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004734, captured July 11, 2026
Record ID
CA-P-073685
Document ID
CA-D-000807
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004734)
c4e66bffc6d528e092684fd478d7ae9500efb79fed7348943f4ddbb964801fc1
Analysis generated
July 12, 2026 14:34 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004734, captured July 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007642, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Privacy Policy
Record ID: CA-P-073685
Version: CA-V-004734
Captured: 2026-07-11 13:43:54 UTC
SHA-256: c4e66bffc6d528e0…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-privacy-policy/provision/CA-P-073685/collection-of-customer-content-uploads/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does LlamaIndex's Collection of customer content uploads clause do?

The scope of collected Customer Content is broad, covering nearly any form of data or media a user actively submits, meaning substantive and potentially sensitive user-generated material is collected by LlamaIndex.

How does this clause affect you?

Any content the reader deliberately inputs, uploads, or transmits to LlamaIndex's services—across a wide range of formats—is collected by LlamaIndex.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.