LlamaIndex · LlamaIndex Privacy Policy · View original document ↗

Use of customer content to improve services

High severity High confidence Explicitdocumentlanguage Common · 280 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for LlamaIndex Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The qualifier 'primarily' indicates that service provision, request facilitation, and service improvement are the main but not exclusive uses of Customer Content, leaving open the possibility of additional uses.

Interpretive note: The qualifier 'primarily' is material and is preserved throughout. It signals that additional uses of Customer Content beyond those stated may exist but are not disclosed in this clause.

Consumer impact (what this means for users)

The reader's uploaded or submitted content is used primarily—but not exclusively—to provide services, fulfill requests, and improve LlamaIndex's services.

How other platforms handle this

Google Cloud Medium

We evaluate Service Data to help us improve the performance and functionality of Cloud Services.

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

See all platforms with this clause type →

Monitoring

LlamaIndex has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We use this content primarily to provide you with our services, to facilitate your requests, and to improve our services.

— Excerpt from LlamaIndex's LlamaIndex Privacy Policy

Applicable regulations

Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
LlamaIndex Privacy Policy
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073686
Document ID
CA-D-00807
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e42d16d6abb5b140aae056270d59334da8b26cc7f0f6272bfe423b389a215acb
Analysis generated
July 12, 2026 14:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Privacy Policy
Record ID: CA-P-073686
Captured: 2026-07-12 14:34:04 UTC
SHA-256: e42d16d6abb5b140…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-privacy-policy/provision/CA-P-073686/use-of-customer-content-to-improve-services/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does LlamaIndex's Use of customer content to improve services clause do?

The qualifier 'primarily' indicates that service provision, request facilitation, and service improvement are the main but not exclusive uses of Customer Content, leaving open the possibility of additional uses.

How does this clause affect you?

The reader's uploaded or submitted content is used primarily—but not exclusively—to provide services, fulfill requests, and improve LlamaIndex's services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.