This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The qualifier 'primarily' indicates that service provision, request facilitation, and service improvement are the main but not exclusive uses of Customer Content, leaving open the possibility of additional uses.
Interpretive note: The qualifier 'primarily' is material and is preserved throughout. It signals that additional uses of Customer Content beyond those stated may exist but are not disclosed in this clause.
The updated policy establishes explicit protections for data accessed through Google Workspace API connections. LlamaIndex states it will not use this data to train generalized AI models, will not sell it to data brokers or information resellers, will encrypt it in transit and at rest, and will limit access to authorized personnel and service providers. Users can disconnect Google Drive at any time to stop data access, though previously synced data remains in LlamaIndex services unless separately deleted.
View change record →The reader's uploaded or submitted content is used primarily—but not exclusively—to provide services, fulfill requests, and improve LlamaIndex's services.
How other platforms handle this
Cloudflare...shall have the right to use Network Data for purposes of providing, maintaining, developing, and improving its Services.
To provide, maintain, and improve our Services, including to monitor the usage of our Services.
We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.
"We use this content primarily to provide you with our services, to facilitate your requests, and to improve our services.Excerpt from LlamaIndex's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The qualifier 'primarily' indicates that service provision, request facilitation, and service improvement are the main but not exclusive uses of Customer Content, leaving open the possibility of additional uses.
The reader's uploaded or submitted content is used primarily—but not exclusively—to provide services, fulfill requests, and improve LlamaIndex's services.
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.