This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes explicit protections for data accessed through Google Workspace API connections. LlamaIndex states it will not use this data to train generalized AI models, will not sell it to data brokers or information resellers, will encrypt it in transit and at rest, and will limit access to authorized personnel and service providers. Users can disconnect Google Drive at any time to stop data access, though previously synced data remains in LlamaIndex services unless separately deleted.
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We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...
prevent and detect fraud against you and us
We use and combine the information you provide us and information about you that we collect automatically and receive from other sources... and combine it with information about the behavior of other users to make sure that your use of the Service is customized to your needs.
"We use this information primarily to administer your account, provide you with our services, communicate with you regarding your account and your use of our services, and for customer support purposes.Excerpt from LlamaIndex's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The clause states: “We use this information primarily to administer your account, provide you with our services, communicate with you regarding your account and your use of our services, and for customer support purposes.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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