This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes explicit protections for data accessed through Google Workspace API connections. LlamaIndex states it will not use this data to train generalized AI models, will not sell it to data brokers or information resellers, will encrypt it in transit and at rest, and will limit access to authorized personnel and service providers. Users can disconnect Google Drive at any time to stop data access, though previously synced data remains in LlamaIndex services unless separately deleted.
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We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...
We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.
"We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, to administer your account, to provide you with our services...Excerpt from LlamaIndex's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, to administer your account, to provide you with our services...”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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