Provision record
Linear · Linear Terms of Service · View original document ↗

Non-Cancelable Payment Obligations and Auto-Renewal

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Document Record

What it is

The agreement states that payment obligations are non-cancelable and generally non-refundable, and that recurring charges are processed automatically without further authorization once an Order is accepted. Linear may modify or introduce new fees at its sole discretion, with Customer's recourse limited to non-renewal.

ⓘ

This analysis describes what Linear's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that fees paid under an active Order are non-refundable except in the specific termination-for-cause scenario described in Section 5.3, and that recurring billing proceeds automatically without additional Customer authorization, creating ongoing payment exposure for the duration of the Subscription Period.

Consumer impact (what this means for users)

Under these terms, fees for an active Subscription Period are non-cancelable and non-refundable except where Linear terminates for its own uncured breach. Recurring charges are authorized to process automatically without further Customer action until the subscription is terminated or the payment method is changed through the account settings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Send a written cancellation notice to billing@linear.app. Linear must confirm the cancellation in writing for it to be effective. Alternatively, modify the subscription directly through your account settings within the Service.

Cross-platform context

See how other platforms handle Non-Cancelable Payment Obligations and Auto-Renewal and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Payment obligations are non-cancelable and, except as expressly stated in this Agreement, non-refundable. Linear may modify its Fees or introduce new fees in its sole discretion. Customer always has the right to choose not to renew its subscription if it does not agree with any new or revised Fees. If authorized by Customer through acceptance of an Order, recurring charges (e.g. monthly billing) will be charged to Customer's payment instrument without further authorization from Customer, until Customer terminates this Agreement in accordance with its terms or changes its payment method in Customer's account in the Service.

Excerpt from Linear's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Automatic recurring billing provisions engage FTC guidance on negative option marketing and subscription billing practices, including the FTC's Negative Option Rule, which may require clear and conspicuous disclosure of recurring charge terms and …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Linear Terms of Service
Entity
Linear
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074253
Document ID
CA-D-00549
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9cca26e0a660105ad1c14c40d507c56845e5f2be3994628be16f6f9a072e318f
Analysis generated
July 12, 2026 14:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Linear
Document: Linear Terms of Service
Record ID: CA-P-074253
Captured: 2026-07-12 14:58:38 UTC
SHA-256: 9cca26e0a660105a…
URL: https://conductatlas.com/platform/linear/linear-terms-of-service/provision/CA-P-074253/non-cancelable-payment-obligations-and-auto-renewal/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Linear's Non-Cancelable Payment Obligations and Auto-Renewal clause do?

This provision establishes that fees paid under an active Order are non-refundable except in the specific termination-for-cause scenario described in Section 5.3, and that recurring billing proceeds automatically without additional Customer authorization, creating ongoing payment exposure for the duration of the Subscription Period.

How does this clause affect you?

Under these terms, fees for an active Subscription Period are non-cancelable and non-refundable except where Linear terminates for its own uncured breach. Recurring charges are authorized to process automatically without further Customer action until the subscription is terminated or the payment method is changed through the account settings.

Is ConductAtlas affiliated with Linear?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Linear.