Provision record
Lime · Lime Terms of Service · View original document ↗

Vehicle Replacement Liability and Damage Costs

High severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Users are financially liable for vehicle replacement costs of up to $1,500 per vehicle if the vehicle is damaged, lost, or not returned within 48 hours, with Lime reserving the right to pursue all available legal remedies.

This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a specific financial liability cap of $1,500 per vehicle, and treats non-return within 48 hours as equivalent to loss or theft, triggering the same replacement cost liability. Lime also reserves the right to file a police report against the user in such circumstances.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement holds users financially responsible for vehicle replacement costs of up to $1,500 for damaged, lost, or unreturned vehicles. A vehicle not returned within 48 hours is treated as lost or stolen under these terms, triggering the same cost liability and potential police reporting.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    To dispute a vehicle damage or replacement cost charge, contact Lime via the Help Center in the Lime App. Provide the trip date, approximate start and end times, and any relevant information about the vehicle condition at the time of return. The terms require charge disputes to be raised within 10 business days from the end of the month in which the charge occurred.

Cross-platform context

See how other platforms handle Vehicle Replacement Liability and Damage Costs and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
If you damage a vehicle or the vehicle is considered lost or stolen under the terms of our User Agreement, you will be responsible for the associated costs. The replacement cost of a Lime vehicle is up to $1,500. The same charges will apply for any Product not returned within 48 hours, which we consider lost or stolen and, depending on the circumstances, we may need to file a police report against you. We also reserve the right to take any action against you that the law allows, including holding you liable for the value of the Product.

Excerpt from Lime's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Lime Terms of Service
Entity
Lime
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-015166
Document ID
CA-D-00741
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9977673210cdbdf3959e6e801e2d5a010773ca06b9c9a4ed0b2350428c1d5904
Analysis generated
May 8, 2026 15:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Lime
Document: Lime Terms of Service
Record ID: CA-P-015166
Captured: 2026-05-08 15:16:53 UTC
SHA-256: 9977673210cdbdf3…
URL: https://conductatlas.com/platform/lime/lime-terms-of-service/provision/CA-P-015166/vehicle-replacement-liability-and-damage-costs/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Lime's Vehicle Replacement Liability and Damage Costs clause do?

This provision establishes a specific financial liability cap of $1,500 per vehicle, and treats non-return within 48 hours as equivalent to loss or theft, triggering the same replacement cost liability. Lime also reserves the right to file a police report against the user in such circumstances.

How does this clause affect you?

The agreement holds users financially responsible for vehicle replacement costs of up to $1,500 for damaged, lost, or unreturned vehicles. A vehicle not returned within 48 hours is treated as lost or stolen under these terms, triggering the same cost liability and potential police reporting.

Is ConductAtlas affiliated with Lime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.