“For security reasons, Ledger does not hold any backup copies of your 24 words; You may no longer be able to access your crypto assets – permanently”
This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If a customer loses their 24 words, Ledger cannot restore them, meaning loss of the recovery phrase may result in permanent loss of access to crypto assets.
Interpretive note: The excerpt contains a second independent proposition — that losing the 24 words may permanently prevent access to crypto assets — which is recorded in omitted_material.
Readers cannot rely on Ledger to recover their 24 words if lost, as Ledger holds no backup copies.
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"For security reasons, Ledger does not hold any backup copies of your 24 words; You may no longer be able to access your crypto assets – permanentlyExcerpt from Ledger's Terms of Sale
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If a customer loses their 24 words, Ledger cannot restore them, meaning loss of the recovery phrase may result in permanent loss of access to crypto assets.
Readers cannot rely on Ledger to recover their 24 words if lost, as Ledger holds no backup copies.
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