Provision record
Ledger · Ledger Terms of Sale · View original document ↗

No Backup of Recovery Phrase by Ledger

High severity High confidence Explicitdocumentlanguage Common · 291 of 352 platforms

Key Facts

Does Ledger hold any backup copies of the customer's 24 words?
Ledger does not hold any backup copies of the customer's 24 words.
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This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If a customer loses their 24 words, Ledger cannot restore them, meaning loss of the recovery phrase may result in permanent loss of access to crypto assets.

Interpretive note: The excerpt contains a second independent proposition — that losing the 24 words may permanently prevent access to crypto assets — which is recorded in omitted_material.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

Consumer impact (what this means for users)

Readers cannot rely on Ledger to recover their 24 words if lost, as Ledger holds no backup copies.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

Ledger has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
For security reasons, Ledger does not hold any backup copies of your 24 words; You may no longer be able to access your crypto assets – permanently

Excerpt from Ledger's Terms of Sale

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Ledger Terms of Sale
Entity
Ledger
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-038336
Document ID
CA-D-00277
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5761b01ad9251bf4b490971d3c0a1270c63953747ebdbce5a44bea93d43fa0b2
Analysis generated
April 27, 2026 15:28 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ledger
Document: Ledger Terms of Sale
Record ID: CA-P-038336
Captured: 2026-04-27 15:28:36 UTC
SHA-256: 5761b01ad9251bf4…
URL: https://conductatlas.com/platform/ledger/ledger-terms-of-sale/provision/CA-P-038336/no-backup-of-recovery-phrase-by-ledger/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ledger's No Backup of Recovery Phrase by Ledger clause do?

If a customer loses their 24 words, Ledger cannot restore them, meaning loss of the recovery phrase may result in permanent loss of access to crypto assets.

How does this clause affect you?

Readers cannot rely on Ledger to recover their 24 words if lost, as Ledger holds no backup copies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Ledger?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ledger.