Ledger limits the amount of compensation it must pay you if something goes wrong with your purchase, generally capping damages at the price you paid for the product.
This clause restricts your ability to claim additional damages — such as consequential losses — even if Ledger's product causes broader harm to your cryptocurrency security or financial situation.
Liability limitation clauses of this type engage EU Consumer Rights Directive Article 25 and UK Consumer Rights Act 2015 Section 62, both of which restrict the enforceability of terms that exclude or limit liability for consumer detriment caused by seller negligence. Legal teams should assess jurisdiction-by-jurisdiction enforceability.
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When you purchase a Ledger device, this document governs your rights around delivery, returns, warranties, and what compensation you can seek if a product is faulty or an order goes wrong. Ledger limits its liability in ways that could restrict your ability to claim damages beyond the cost of the product itself. You can initiate a return or warranty claim by contacting Ledger's support team at support.ledger.com within the applicable return window.