Ledger retains all intellectual property rights in its products, software, and branding, and consumers are granted only a limited right to use the purchased hardware as intended.
You cannot reproduce, reverse-engineer, or commercially redistribute Ledger's software or technology, and doing so could expose you to legal liability.
Intellectual property clauses in hardware sales documents create a layered rights framework where physical ownership transfers but software and firmware rights remain with the licensor. This raises compliance considerations under EU Software Directive 2009/24/EC, particularly regarding permitted reverse engineering for interoperability purposes.
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When you purchase a Ledger device, this document governs your rights around delivery, returns, warranties, and what compensation you can seek if a product is faulty or an order goes wrong. Ledger limits its liability in ways that could restrict your ability to claim damages beyond the cost of the product itself. You can initiate a return or warranty claim by contacting Ledger's support team at support.ledger.com within the applicable return window.