Ledger · Ledger Privacy Policy · View original document ↗

Data Retention Periods

Low severity Rare · 1 of 325 platforms
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Document Record

What it is

Ledger retains personal data for varying periods depending on the purpose, such as retaining customer purchase data for the duration of the legal warranty period and marketing data until you unsubscribe or object.

This analysis describes what Ledger's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Data retention periods define the operational duration of personal data storage and establish when deletion or anonymization occurs. This provision determines the scope and duration of Ledger's data processing obligations under applicable privacy regulations.

Recent Activity

This document changed recently

High Apr 19, 2026

The updated policy removes explicit language stating that Ledger Recover and Ledger Multisig services are excluded from this privacy policy. Previously, users were directed to separate privacy policies for those services; that direction is now absent. This creates ambiguity about whether this policy now covers those services or whether separate policies still apply. The dramatic reduction in policy length (from 224 to 36 sentences) suggests substantial content was removed, though the specific implications depend on what other sections were condensed or eliminated. You should review the full updated policy to confirm what data practices and service exclusions remain in effect for all Ledger services you use.

View change record →
Medium Apr 2, 2026

Ledger removed language explicitly stating that this privacy policy does not cover Ledger Recover and Ledger Multisig services, and eliminated references to dedicated privacy policies for those services. This creates ambiguity about whether those services are now governed by the main privacy policy or whether separate policies exist but are no longer disclosed in this document. If you use Ledger Recover or Ledger Multisig, you should review the privacy disclosures for those specific services directly, as it is no longer clear from the main privacy policy whether separate protections apply.

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Consumer impact (what this means for users)

Even after you stop using Ledger products, your data may remain on file for legal, warranty, or business purposes, and you would need to actively request deletion to remove it.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Within 30 days
    Email privacy@ledger.fr requesting deletion of your personal data and specifying the categories of data you want removed. Ledger is required to respond within 30 days under GDPR.

How other platforms handle this

OneLogin Medium

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

WhatsApp Medium

We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...

Roblox Medium

You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Data minimisation and storage limitation principles under GDPR Articles 5(1)(c) and 5(1)(e) require that retention periods are proportionate and justified; legal teams should verify that stated retention periods align with documented legitimate purposes and are not open-ended.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Ledger Privacy Policy
Entity
Ledger
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001469
Document ID
CA-D-00278
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c75d6e4bcb2997d48e8c0bb89a1ca1dc4347f8de57f584825d2699f987d08a1b
Analysis generated
March 20, 2026 10:46 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ledger
Document: Ledger Privacy Policy
Record ID: CA-P-001469
Captured: 2026-03-20 10:46:12 UTC
SHA-256: c75d6e4bcb2997d4…
URL: https://conductatlas.com/platform/ledger/ledger-privacy-policy/data-retention-periods/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Ledger's Data Retention Periods clause do?

Data retention periods define the operational duration of personal data storage and establish when deletion or anonymization occurs. This provision determines the scope and duration of Ledger's data processing obligations under applicable privacy regulations.

How does this clause affect you?

Even after you stop using Ledger products, your data may remain on file for legal, warranty, or business purposes, and you would need to actively request deletion to remove it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Ledger?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ledger.