Provision record
Khan Academy · Khan Academy Terms of Service · View original document ↗

Aggregate Liability Capped at Amount Paid or $100

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts · in the document’s own words

What is Khan Academy's total aggregate liability to a user?
“IN NO EVENT WILL THE KHAN ACADEMY PARTIES' TOTAL AGGREGATE LIABILITY TO YOU...EXCEED THE GREATER OF ACTUAL AMOUNT PAID BY YOU TO KHAN ACADEMY...DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING...OR ONE HUNDRED DOLLARS ($100).”
Version CA-V-000595, captured April 18, 2026 · live source ↗
Our reading, not the document’s words
Khan Academy caps its total aggregate liability to a user at the greater of the actual amount the user paid to Khan Academy in the twelve months immediately preceding the claim or one hundred dollars ($100).
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This analysis describes what Khan Academy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap means that no matter how significant a user's harm, Khan Academy's maximum financial exposure is limited to a small dollar amount, which for free-tier users defaults to $100.

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Interpretive note: The excerpt references 'Khan Academy Parties' rather than Khan Academy alone, suggesting the cap may cover a broader set of entities. The primary claim names Khan Academy for clarity but this extension is noted here.

Consumer impact (what this means for users)

Users are limited in the total monetary recovery they can obtain from Khan Academy, regardless of the nature or extent of any harm suffered.

How other platforms handle this

DoorDash Medium

SUBJECT TO THE NON-EXCLUDABLE PROVISIONS AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOORDASH'S AGGREGATE LIABILITY UNDER ALL THEORIES OF LAW AND EQUITY...SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU TO DOORDASH IN THE SIX (6) MONTH PERIOD...

Grubhub Medium

IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...

Venmo Medium

We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL THE KHAN ACADEMY PARTIES' TOTAL AGGREGATE LIABILITY TO YOU...EXCEED THE GREATER OF ACTUAL AMOUNT PAID BY YOU TO KHAN ACADEMY...DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING...OR ONE HUNDRED DOLLARS ($100).

Excerpt from Khan Academy's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Khan Academy Terms of Service
Entity
Khan Academy
Date stated by the document
Jan. 30, 2026
As printed in Khan Academy’s text (version CA-V-000595), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-000595, captured April 18, 2026
Record ID
CA-P-028209
Document ID
CA-D-000159
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000595)
c24fa4abbe055389b821330eec6a183495b11913e18df00cefc3a497a4c4f0d1
Analysis generated
April 18, 2026 10:22 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-000595 (checked Oct. 5, 2026)
Citation Record
Entity: Khan Academy
Document: Khan Academy Terms of Service
Record ID: CA-P-028209
Version: CA-V-000595
Captured: 2026-04-18 07:51:26 UTC
SHA-256: c24fa4abbe055389…
URL: https://conductatlas.com/platform/khan-academy/khan-academy-terms-of-service/provision/CA-P-028209/aggregate-liability-capped-at-amount-paid-or-100/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Khan Academy's Aggregate Liability Capped at Amount Paid or $100 clause do?

The cap means that no matter how significant a user's harm, Khan Academy's maximum financial exposure is limited to a small dollar amount, which for free-tier users defaults to $100.

How does this clause affect you?

Users are limited in the total monetary recovery they can obtain from Khan Academy, regardless of the nature or extent of any harm suffered.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Khan Academy?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Khan Academy.