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Users who submit feedback, suggestions, or bug reports to Khan Academy grant the platform a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate that feedback into its services or new products, without compensation to the user.
This analysis describes what Khan Academy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that feedback submitted by users, including institutional users and school personnel, is licensed to Khan Academy for perpetual use without compensation. The license applies to feedback submitted through any channel including in-service rating mechanisms such as thumbs up or thumbs down on AI outputs.
The agreement establishes that any feedback submitted to Khan Academy, including ratings of AI-generated responses, is licensed on a perpetual, irrevocable basis for use in service development without compensation to the submitting user. Participation in surveys and interviews is stated to be optional.
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"By submitting suggestions or other feedback related to our Services to us, you agree that we can (but do not have to) use and share such feedback for any purpose without compensation to you. We will honor any limits we agree to at the time we collect feedback. You grant us a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate your feedback into our Services or to develop new features and services.Excerpt from Khan Academy's Terms of Service
1) REGULATORY LANDSCAPE: Feedback from student users that constitutes or contains education records may be subject to FERPA restrictions. The FTC may have authority if feedback collection practices constitute an unfair or deceptive act, particularly in the context of child users providing feedback on AI features without awareness of the license implications. 2) GOVERNANCE EXPOSURE: Low for standard adult users. Medium for institutional deployments where student feedback (including AI output ratings) may constitute education records or involve child users under 13. 3) JURISDICTION FLAGS: COPPA applies to feedback collected from child users under 13, which may impose additional consent requirements. FERPA may apply where student feedback is associated with education records. 4) CONTRACT AND VENDOR IMPLICATIONS: Institutions should confirm whether student-submitted feedback, including in-service AI ratings, is governed by the education records carve-out or by the general feedback license. The document does not explicitly address this distinction for feedback. 5) COMPLIANCE CONSIDERATIONS: Institutions should assess whether student feedback collection, including AI output ratings, requires parental notice or consent under COPPA and whether such feedback is subject to FERPA protections. The document's statement that participation in surveys and interviews is optional should be communicated to students.
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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
This provision establishes that feedback submitted by users, including institutional users and school personnel, is licensed to Khan Academy for perpetual use without compensation. The license applies to feedback submitted through any channel including in-service rating mechanisms such as thumbs up or thumbs down on AI outputs.
The agreement establishes that any feedback submitted to Khan Academy, including ratings of AI-generated responses, is licensed on a perpetual, irrevocable basis for use in service development without compensation to the submitting user. Participation in surveys and interviews is stated to be optional.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Khan Academy.