Khan Academy · Khan Academy Privacy Policy

AI Conversation Review by Staff (Khanmigo)

Medium severity
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What it is

When you use Khan Academy's AI tutor Khanmigo, your conversations are saved and may be read by Khan Academy employees.

Consumer impact (what this means for users)

Every conversation you or your child has with the Khanmigo AI tutor may be reviewed by Khan Academy employees, meaning these interactions are not private and could include sensitive academic struggles or personal disclosures.

Cross-platform context

See how other platforms handle AI Conversation Review by Staff (Khanmigo) and similar clauses.

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Why it matters (compliance & risk perspective)

Many users, especially minors, may not realize that their AI tutoring conversations — which could include sensitive personal disclosures — are accessible to human staff, raising privacy and safety considerations.

View original clause language
When you use Khanmigo, we collect the content of your conversations with Khanmigo. These conversations may be reviewed by Khan Academy staff for safety, quality, and improvement purposes.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: AI conversation logging and human review implicates COPPA (16 C.F.R. Part 312) if the user is under 13, as conversation content constitutes personal information requiring parental consent. FERPA (20 U.S.C. §1232g) applies where Khanmigo is used in a school context, as conversation logs may constitute education records. FTC Act Section 5 applies if the disclosure of human review is not sufficiently prominent to avoid deception. The EU AI Act (Regulation 2024/1689) may classify AI tutoring systems as high-risk AI in education contexts, imposing transparency and human oversight requirements. (2)

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Applicable agencies

  • FTC
    The FTC has authority over deceptive data practices and COPPA violations involving AI tools used by or collecting data from minors.
    File a complaint →
  • Doe
    If Khanmigo is used in a school setting, conversation logs may constitute education records subject to FERPA enforcement by the Department of Education.
    File a complaint →

Provision details

Document information
Document
Khan Academy Privacy Policy
Entity
Khan Academy
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002873
Document ID
CA-D-00160
Evidence Provenance
Source URL
Wayback Machine
SHA-256
67ea8f65d5844645bdb037fbe185b7686e95e08c03fd69c0908a9f7825918090
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Khan Academy | Document: Khan Academy Privacy Policy | Record: CA-P-002873
Captured: 2026-04-18 10:26:27 UTC | SHA-256: 67ea8f65d5844645…
URL: https://conductatlas.com/platform/khan-academy/khan-academy-privacy-policy/ai-conversation-review-by-staff-khanmigo/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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