“We also may use third party services that employ software code to record users' interactions with the Services. Session replays include users' clicks, mouse movements, scrolls, and keystrokes/key touches...”
This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Session replay recording of keystrokes and interactions can capture sensitive input—such as search terms or form entries—creating a granular reproduction of a user's in-session behavior shared with third parties.
Users' clicks, mouse movements, scrolls, and keystrokes or key touches during a session may be recorded by third-party services engaged by Instacart.
How other platforms handle this
When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).
When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.
We use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process)...
"We also may use third party services that employ software code to record users' interactions with the Services. Session replays include users' clicks, mouse movements, scrolls, and keystrokes/key touches...Excerpt from Instacart's Privacy Policy
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Session replay recording of keystrokes and interactions can capture sensitive input—such as search terms or form entries—creating a granular reproduction of a user's in-session behavior shared with third parties.
Users' clicks, mouse movements, scrolls, and keystrokes or key touches during a session may be recorded by third-party services engaged by Instacart.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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