Smart Sourcing and similar subscriptions automatically renew on a recurring basis until cancelled, with cancellation potentially not taking effect until the next billing cycle. Payments are stated to be non-refundable, with any discretionary refunds issued only as service credits.
This analysis describes what Indeed's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes automatic recurring billing for subscription products including Smart Sourcing and Employer Branding Hub, with no stated refund obligation. The cancellation-to-billing-cycle gap means employers may be charged for an additional cycle after requesting cancellation. Refunds, if issued, are limited to Indeed service credits rather than cash.
The updated terms state that Indeed may automatically draft job application content based on job seeker profile information and preferences. The drafted content may be AI-generated and subject to Indeed's AI-Generated Content Terms in Section D.9 of the General Terms. The agreement continues to establish that job seekers remain responsible for reviewing, correcting, editing, or deleting any drafted applications or application content before submission. You should review any AI-drafted content carefully to ensure it accurately reflects your qualifications and preferences before adopting and submitting applications.
View change record →The updated terms establish new explicit tax obligations for users. Indeed now states it will calculate and bill applicable taxes based on user location or linked employer location, and users are responsible for any applicable taxes, duties, or levies. Additionally, the terms now state that reducing or canceling sponsored ad budgets will result in loss of access to premium features exclusive to higher budget plans. Previously, the agreement described auto-apply activity as a pricing factor; this reference has been removed from the pricing methodology section.
View change record →Under these terms, subscription fees for Smart Sourcing and similar employer plans are non-refundable, automatically renew until cancelled, and cancellation may not take effect until the next billing cycle, potentially resulting in one additional charge after cancellation is requested. Any discretionary refunds are issued as service credits only.
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Compare across platforms →"Except for plans in India, if you purchase a subscription or plan, you acknowledge and agree that your subscription or plan will automatically renew and Indeed will charge you on a recurring basis until you cancel your subscription or plan and such cancellation goes into effect, which may not be until the next billing cycle. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODIC ALLOTMENTS UNDER THE APPLICABLE RESUME SUBSCRIPTION OR PLAN. Refunds (if any) are at the absolute discretion of Indeed and only in the form of credit for Indeed services.Excerpt from Indeed's Terms of Service
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This provision establishes automatic recurring billing for subscription products including Smart Sourcing and Employer Branding Hub, with no stated refund obligation. The cancellation-to-billing-cycle gap means employers may be charged for an additional cycle after requesting cancellation. Refunds, if issued, are limited to Indeed service credits rather than cash.
Under these terms, subscription fees for Smart Sourcing and similar employer plans are non-refundable, automatically renew until cancelled, and cancellation may not take effect until the next billing cycle, potentially resulting in one additional charge after cancellation is requested. Any discretionary refunds are issued as service credits only.
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