Hugging Face · Hugging Face Terms of Service

Unilateral Service Modification and Discontinuation

Medium severity
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What it is

Hugging Face can change, pause, or shut down any part of its services at any time, without telling you in advance, and has no legal responsibility for any harm or losses this causes you.

Consumer impact (what this means for users)

Users who build workflows or pay for services relying on Hugging Face's infrastructure have no contractual protection if those services are modified or discontinued, including no guaranteed data recovery window or refund rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Use the Hugging Face Hub's git-based repository system to clone and maintain local backups of all your models, datasets, and code. Run 'git clone https://huggingface.co/your-username/your-repo' for each repository to ensure you retain copies independent of platform availability.

Cross-platform context

See how other platforms handle Unilateral Service Modification and Discontinuation and similar clauses.

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Why it matters (compliance & risk perspective)

If Hugging Face discontinues a service you depend on — such as Inference Endpoints or AutoTrain — you have no contractual right to advance notice, data export assistance, or compensation for losses.

View original clause language
We may at any time modify, suspend, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision may conflict with EU consumer law, specifically the EU Consumer Rights Directive (2011/83/EU) Article 19 and the Digital Services Act, which impose minimum obligations for service termination notice to consumers in the EU. Under the FTC Act Section 5, unilateral discontinuation without notice combined with a pre-paid subscription model could constitute an unfair practice. (2)

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Applicable agencies

  • State AG
    State Attorneys General have authority to investigate unfair business practices under state consumer protection statutes where paid services are discontinued without notice or refund.
    File a complaint →

Provision details

Document information
Document
Hugging Face Terms of Service
Entity
Hugging Face
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003733
Document ID
CA-D-00331
Evidence Provenance
Source URL
Wayback Machine
SHA-256
2269155ce319d582d93521863aca9538f6de5d939317f060f12891e3d3fa7d5b
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Hugging Face | Document: Hugging Face Terms of Service | Record: CA-P-003733
Captured: 2026-04-28 05:35:29 UTC | SHA-256: 2269155ce319d582…
URL: https://conductatlas.com/platform/hugging-face/hugging-face-terms-of-service/unilateral-service-modification-and-discontinuation/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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