Provision record
Hinge · Hinge Terms of Service · View original document ↗

California Subscriber Cancellation Rights

Medium severity Common · 178 of 352 platforms
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Document Record

What it is

California residents can cancel their Hinge subscription within three business days of subscribing for a full refund, without penalty.

This analysis describes what Hinge's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a mandatory cooling-off period for California residents, establishing an operational window during which subscription commitments remain reversible. The clause defines the temporal boundary and conditions under which the cancellation authority applies.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 764 other provisions on other platforms.

Consumer impact (what this means for users)

California subscribers have a stronger cancellation right than other users, but must act quickly — within three business days — and must cancel through the platform they used to subscribe (Hinge directly, Apple, or Google).

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 3 days
    California subscribers can cancel within 3 business days of subscribing by emailing hello@hinge.co or by mailing a signed dated cancellation notice to: Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA. Include your name and account email or phone number.

How other platforms handle this

Tinder Medium

In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death.

Leonardo AI Medium

If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.

Netflix Medium

The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed.

Excerpt from Hinge's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

This provision reflects compliance with California Civil Code §1689.5 et seq.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Hinge Terms of Service
Entity
Hinge
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001231
Document ID
CA-D-00229
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7ec908e4f0c0d2a2dcec34d8ec1e2e59cdfdef88469dbedd44c984d87df8ffb7
Analysis generated
March 20, 2026 10:24 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hinge
Document: Hinge Terms of Service
Record ID: CA-P-001231
Captured: 2026-03-20 10:24:46 UTC
SHA-256: 7ec908e4f0c0d2a2…
URL: https://conductatlas.com/platform/hinge/hinge-terms-of-service/provision/CA-P-001231/california-subscriber-cancellation-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hinge's California Subscriber Cancellation Rights clause do?

This provision establishes a mandatory cooling-off period for California residents, establishing an operational window during which subscription commitments remain reversible. The clause defines the temporal boundary and conditions under which the cancellation authority applies.

How does this clause affect you?

California subscribers have a stronger cancellation right than other users, but must act quickly — within three business days — and must cancel through the platform they used to subscribe (Hinge directly, Apple, or Google).

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Hinge?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hinge.