Hinge · Hinge Terms of Service · View original document ↗

California Three-Day Cancellation Right

Medium severity Rare · 1 of 325 platforms
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This analysis describes what Hinge's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision implements California statutory consumer protection requirements for subscription cancellations. It establishes distinct operational procedures based on payment method, with refund processing delegated to external payment platforms (Apple, Google) versus handled directly by Hinge for non-external subscriptions.

Consumer impact (what this means for users)

California subscribers may cancel within three business days of subscription without incurring charges or obligations. The refund request process varies by subscription method: Apple ID subscribers must request refunds through Apple's system, while other subscribers request refunds from Hinge via customer service email.

How other platforms handle this

Wise High

Once a transfer has been submitted, you may not be able to cancel it. We will make reasonable efforts to assist with cancellation requests, but we cannot guarantee that a transfer can be cancelled once submitted. If we make an error in processing your transfer, you must notify us within 13 months of...

Medium High

We may change our Services and policies, and we may need to make changes to these Terms. Unless otherwise required by law, we will notify you before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Services, you wi...

Ford Medium

Ford reserves the right to modify or discontinue, temporarily or permanently, this site or any features or portions thereof without prior notice. Ford also reserves the right to terminate your access to the site for any reason, without notice, at its sole discretion.

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▸ View Original Clause Language DOCUMENT RECORD
"
California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. If you subscribed using an External Service (e.g., Apple ID, Google Play), you must cancel through your External Service, as set forth in more detail in Section 8a. If you subscribed through your Apple ID, refunds are handled by Apple, not Hinge. You can request a refund from Apple through your Apple ID account on your phone or at https://getsupport.apple.com. All other users may request a refund by contacting Hinge Customer Service at hello@hinge.co.

— Excerpt from Hinge's Hinge Terms of Service

Applicable regulations

CFAA
United States Federal
DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Hinge Terms of Service
Entity
Hinge
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005154
Document ID
CA-D-00229
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d021b040b46b69583b27d19c34270b229ce55117f8cce7f0427fd3d41e01e43
Analysis generated
May 7, 2026 16:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hinge
Document: Hinge Terms of Service
Record ID: CA-P-005154
Captured: 2026-05-07 16:37:02 UTC
SHA-256: 6d021b040b46b695…
URL: https://conductatlas.com/platform/hinge/hinge-terms-of-service/california-three-day-cancellation-right/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hinge's California Three-Day Cancellation Right clause do?

This provision implements California statutory consumer protection requirements for subscription cancellations. It establishes distinct operational procedures based on payment method, with refund processing delegated to external payment platforms (Apple, Google) versus handled directly by Hinge for non-external subscriptions.

How does this clause affect you?

California subscribers may cancel within three business days of subscription without incurring charges or obligations. The refund request process varies by subscription method: Apple ID subscribers must request refunds through Apple's system, while other subscribers request refunds from Hinge via customer service email.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Hinge?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hinge.