Provision record
Heap · Heap Terms of Service · View original document ↗

Visitor Data Default Deletion After Thirteen Months

High severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

Webull Medium

search engines and other third-parties may still retain copies of your public information, such as any posts and comments you made in the Webull Community, even after you have deleted the information from the Services...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Contentsquare shall delete or anonymize Visitor Data, by default no later than thirteen (13) months from its collection, unless the Access Period exceeds thirteen (13) months upon agreement by the Parties or pursuant to a Service Schedule

Excerpt from Heap's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Heap Terms of Service
Entity
Heap
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073044
Document ID
CA-D-00705
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2473664e4d72b3895db4decc2c14bf585534ef5a947445a906324608eafc4131
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Heap
Document: Heap Terms of Service
Record ID: CA-P-073044
Captured: 2026-07-12 15:50:23 UTC
SHA-256: 2473664e4d72b389…
URL: https://conductatlas.com/platform/heap/heap-terms-of-service/provision/CA-P-073044/visitor-data-default-deletion-after-thirteen-months/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Heap's Visitor Data Default Deletion After Thirteen Months clause do?

The clause states: “Contentsquare shall delete or anonymize Visitor Data, by default no later than thirteen (13) months from its collection, unless the Access Period exceeds thirteen (13) months upon agreement by the Parties or pursuant to a Service Schedule”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.