Any recommendations, suggestions, or ideas Customer provides to Contentsquare regarding the CS Service are licensed to Contentsquare on an irrevocable, perpetual, worldwide, royalty-free basis, with rights to sublicense and transfer, and Contentsquare may incorporate this Feedback into the CS Service or otherwise exploit it without restriction.
This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The Feedback license is irrevocable, perpetual, sublicensable, and transferable, meaning Customer retains no control over how submitted Feedback is used or disclosed after submission. The agreement expressly states that Feedback does not constitute Customer Confidential Information, removing confidentiality protections from product input communications.
Under this clause, any product feedback, suggestions, or enhancement ideas submitted by Customer to Contentsquare are licensed irrevocably and perpetually to Contentsquare for any commercial purpose, including incorporation into the CS Service and further sublicensing. The agreement states that Feedback is not treated as Customer Confidential Information.
Cross-platform context
See how other platforms handle Feedback License Grant and similar clauses.
Compare across platforms →"To the extent Customer provides Feedback, Customer grants to Contentsquare and its Affiliates a royalty-free, fully paid, sub-licensable, transferable (notwithstanding Section 11.3 (Transfer and Assignment)), non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback (including by incorporation of such feedback into the CS Service) without restriction.Excerpt from Heap's Contentsquare Master Service Agreement
1) REGULATORY LANDSCAPE: This provision is a standard commercial IP assignment mechanism.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The Feedback license is irrevocable, perpetual, sublicensable, and transferable, meaning Customer retains no control over how submitted Feedback is used or disclosed after submission. The agreement expressly states that Feedback does not constitute Customer Confidential Information, removing confidentiality protections from product input communications.
Under this clause, any product feedback, suggestions, or enhancement ideas submitted by Customer to Contentsquare are licensed irrevocably and perpetually to Contentsquare for any commercial purpose, including incorporation into the CS Service and further sublicensing. The agreement states that Feedback is not treated as Customer Confidential Information.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.