Provision record
Heap · Contentsquare Master Service Agreement · View original document ↗

Parties Must Cooperate to Delete Unauthorized Personal Data

High severity Common · 268 of 352 platforms
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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Modal Medium

On termination of the Agreement, Modal will delete and procure the deletion of all copies of any other Customer Personal Data as described in the MSA.

TaskRabbit Medium

When we no longer need to use your information and there is no need for us to keep it to comply with our legal obligations or to the extent permitted under applicable laws, we'll either delete it...

Shopify Medium

We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If either Party becomes aware that Visitor’s Personal Data (other than the Permitted Personal Data) has been processed through the CS Service, then, without limiting any of the rights or remedies available to a Party under the Agreement or under applicable law, the Parties agree to cooperate in good faith to delete any such Personal Data from the CS Service.

Excerpt from Heap's Contentsquare Master Service Agreement

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Contentsquare Master Service Agreement
Entity
Heap
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006848, captured Sept. 11, 2026
Record ID
CA-P-073042
Document ID
CA-D-000705
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006848)
3409f5092d18d23f25d7dbc26966ecd771dffb1fddc2c185d3603fbcb6d6c0e8
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006848, captured Sept. 11, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Heap
Document: Contentsquare Master Service Agreement
Record ID: CA-P-073042
Version: CA-V-006848
Captured: 2026-09-11 01:20:57 UTC
SHA-256: 3409f5092d18d23f…
URL: https://conductatlas.com/platform/heap/contentsquare-master-service-agreement/provision/CA-P-073042/parties-must-cooperate-to-delete-unauthorized-personal-data/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Heap's Parties Must Cooperate to Delete Unauthorized Personal Data clause do?

The clause states: “If either Party becomes aware that Visitor’s Personal Data (other than the Permitted Personal Data) has been processed through the CS Service, then, without limiting any of the rights or remedies available to a Party under the Agreement or under applicable law, the Parties agree to cooperate in good faith …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.