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The agreement requires fee disputes to be submitted to accountsreceivable@harvey.ai within 30 days of the invoice date. Undisputed overdue amounts accrue interest at the Federal Funds Rate plus 1.5% per annum, compounding monthly. Harvey may suspend Service access for undisputed past-due amounts after providing written late payment notice.
This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a 30-day deadline for disputing invoices and authorizes Harvey to assess compounding interest on overdue undisputed amounts and to suspend Service access for nonpayment. The Service access suspension right is operationally significant for organizations that depend on continuous platform availability.
Under this clause, customers who do not dispute an invoice within 30 days of its date lose the ability to formally contest the charge through the stated dispute mechanism. Undisputed overdue amounts are subject to compounding interest, and Service access may be suspended after written notice of late payment.
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"If You want to dispute any Fees or Taxes, please contact accountsreceivable@harvey.ai within 30 days of the date of the disputed invoice. Undisputed amounts past due may be subject to a finance charge of the unpaid balance per month, accruing daily and compounding monthly at the rate of the prevailing Federal Funds Rate (subject to a minimum of zero) plus 1.5% per annum. If any undisputed amount of Your Fees is past due, we may suspend Your access to the Service after we provide You written notice of late payment.Excerpt from Harvey AI's Terms of Service
(1) REGULATORY LANDSCAPE: Fee dispute and late payment provisions engage general commercial contract law. The compounding interest structure should be evaluated under applicable state usury laws, though the Federal Funds Rate plus 1.5% formulation is generally structured to remain within commercial limits. California commercial contract law governs for non-EEA/UK customers. (2) GOVERNANCE EXPOSURE: Low. The 30-day invoice dispute window is a standard commercial term but requires integration into accounts payable workflows to prevent inadvertent waiver of dispute rights. The Service suspension right for undisputed past-due amounts is conditioned on written notice, providing a procedural step before access is affected. (3) JURISDICTION FLAGS: Customers in jurisdictions with statutory payment terms regulations, such as the EU Late Payment Directive for commercial transactions, should assess whether the contractual interest rate aligns with applicable statutory requirements. UK customers may evaluate the Late Payment of Commercial Debts (Interest) Act 1998. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement and accounts payable teams should establish calendar monitoring for the 30-day dispute window on each invoice. The gross-up obligation for withholding taxes, under which customers must increase payments so Harvey receives the full invoiced amount net of any required deductions, creates a potentially material additional payment obligation for customers in jurisdictions requiring withholding on service fees. (5) COMPLIANCE CONSIDERATIONS: Finance and legal teams should confirm that the tax exemption certificate process, which requires certificate submission within 30 days of the invoice date, is operationally integrated to prevent tax liability accrual on otherwise exempt transactions.
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This provision establishes a 30-day deadline for disputing invoices and authorizes Harvey to assess compounding interest on overdue undisputed amounts and to suspend Service access for nonpayment. The Service access suspension right is operationally significant for organizations that depend on continuous platform availability.
Under this clause, customers who do not dispute an invoice within 30 days of its date lose the ability to formally contest the charge through the stated dispute mechanism. Undisputed overdue amounts are subject to compounding interest, and Service access may be suspended after written notice of late payment.
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