Provision record
Harvey AI · Harvey AI Privacy Policy · View original document ↗

Customer Data Exclusion from Policy Scope

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Harvey AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

The privacy policy explicitly excludes documents uploaded to the platform, AI inputs, and AI outputs from its scope. Those categories are governed by the Customer Agreement between Harvey and the employing organization, and data subject requests for that content must be directed to the employer, not Harvey.

This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a structural bifurcation of data controller and data processor responsibilities that directly determines the path for data subject rights requests. End users whose employers are Harvey Customers may find that their rights regarding platform-submitted content must be exercised through their employer rather than through Harvey's publicly disclosed privacy mechanisms.

Consumer impact (what this means for users)

Under this clause, individuals using Harvey through an employer or organization do not have a direct privacy rights relationship with Harvey for the content they submit to and receive from the platform. The agreement directs queries about input, output, and uploaded document data to the employer or organization that holds the Customer Agreement with Harvey.

Cross-platform context

See how other platforms handle Customer Data Exclusion from Policy Scope and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply to any input or output generated on our online platform, or documents uploaded to our platform. We process this data on behalf of Customers and we call it ("Customer Data" and "Content"). Harvey's use of Customer Data and Content received through the Services is governed by the relevant Customer Agreement. Harvey processes Customer Data and Content received through the Services as a Data Processor so any queries related to this data should be directed to our Customers who are the Data Controllers.

Excerpt from Harvey AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 28 (processor obligations), UK GDPR equivalent provisions, and CCPA service provider designations.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Harvey AI Privacy Policy
Entity
Harvey AI
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074512
Document ID
CA-D-00503
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
deffd5f332c645cc5de5b366782cbdba5963a159846fd818af45e1284b2a9344
Analysis generated
July 12, 2026 17:24 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Harvey AI
Document: Harvey AI Privacy Policy
Record ID: CA-P-074512
Captured: 2026-07-12 17:24:18 UTC
SHA-256: deffd5f332c645cc…
URL: https://conductatlas.com/platform/harvey-ai/harvey-ai-privacy-policy/provision/CA-P-074512/customer-data-exclusion-from-policy-scope/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Harvey AI's Customer Data Exclusion from Policy Scope clause do?

This provision establishes a structural bifurcation of data controller and data processor responsibilities that directly determines the path for data subject rights requests. End users whose employers are Harvey Customers may find that their rights regarding platform-submitted content must be exercised through their employer rather than through Harvey's publicly disclosed privacy mechanisms.

How does this clause affect you?

Under this clause, individuals using Harvey through an employer or organization do not have a direct privacy rights relationship with Harvey for the content they submit to and receive from the platform. The agreement directs queries about input, output, and uploaded document data to the employer or organization that holds the Customer Agreement with Harvey.

Is ConductAtlas affiliated with Harvey AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Harvey AI.