Provision record
Harvey AI · Harvey AI Privacy Policy · View original document ↗

Data retention tied to Customer Agreement terms

High severity High confidence Explicit document language Common · 275 of 352 platforms

Key Facts

In accordance with what will Harvey AI delete a customer's data?
Harvey AI will delete a customer's data in accordance with the terms of that customer's Customer Agreement.
When will Harvey AI delete a customer's data?
Harvey AI will delete a customer's data in accordance with the terms of that customer's Customer Agreement.
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This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Data retention and deletion timelines are not fixed by the Privacy Policy but are instead determined by the individual Customer Agreement, meaning different customers may have different deletion terms.

Consumer impact (what this means for users)

If a reader has a Customer Agreement with Harvey AI, when and how their data is deleted is governed by that agreement, not solely by the Privacy Policy.

How other platforms handle this

Synthesia Medium

Customer will be permitted to export Customer Data via the Services; provided, that Customer acknowledges and agrees that such ability to export may be limited by the applicable Services plan in effect and the data retention settings enabled by Customer.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have a Customer Agreement with us, we will delete your data in accordance with your Customer Agreement.

Excerpt from Harvey AI's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Harvey AI Privacy Policy
Entity
Harvey AI
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-070517
Document ID
CA-D-00503
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
deffd5f332c645cc5de5b366782cbdba5963a159846fd818af45e1284b2a9344
Analysis generated
July 12, 2026 17:24 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Harvey AI
Document: Harvey AI Privacy Policy
Record ID: CA-P-070517
Captured: 2026-07-12 17:24:18 UTC
SHA-256: deffd5f332c645cc…
URL: https://conductatlas.com/platform/harvey-ai/harvey-ai-privacy-policy/provision/CA-P-070517/data-retention-tied-to-customer-agreement-terms/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Harvey AI's Data retention tied to Customer Agreement terms clause do?

Data retention and deletion timelines are not fixed by the Privacy Policy but are instead determined by the individual Customer Agreement, meaning different customers may have different deletion terms.

How does this clause affect you?

If a reader has a Customer Agreement with Harvey AI, when and how their data is deleted is governed by that agreement, not solely by the Privacy Policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Harvey AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Harvey AI.