Gusto · Gusto Terms of Service · View original document ↗

Acceptable Use Policy Incorporation

Low severity High confidence Explicitdocumentlanguage Uncommon · 16 of 343 platforms
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Recent governance activity Gusto recorded 9 documented changes in the last 30 days.
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Document Record

What it is

The agreement incorporates Gusto's Acceptable Use Policy by reference, making it a binding component of the overall agreement alongside the Employer Terms and any applicable Additional Terms.

This analysis describes what Gusto's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Acceptable Use Policy is incorporated as a binding contractual term, meaning violations of that policy constitute breaches of the overall agreement and may trigger enforcement actions including account suspension or termination.

Recent Activity

This document changed recently

Medium May 1, 2026

The updated terms make explicit that requesting a background check through Gusto creates a legally binding agreement not just with Gusto but also incorporating terms from Gusto's payroll service and Checkr's service agreement. This means customers are committing to multiple overlapping sets of terms when they initiate a background check request. The change does not appear to alter the substantive rights or obligations, but rather clarifies their scope and binding nature in writing.

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Medium Apr 29, 2026

Developers integrating with Gusto's platform are now bound by mandatory arbitration and class action waiver provisions, meaning they cannot join or file class actions against Gusto and must resolve disputes through individual, binding arbitration. The updated terms also grant Gusto the right to modify, update, or discontinue developer tools at its sole discretion without notice or liability, which could disrupt integrations and require developers to absorb costs of upgrading to new versions. Developers should review Section 19 of the updated terms carefully before creating or maintaining integrations with Gusto's platform, and consider whether the arbitration and modification provisions align with their business and legal risk tolerance.

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High Apr 25, 2026

The updated terms now explicitly state that Employers waive the right to participate in class-action lawsuits and must pursue all claims against Gusto on an individual basis through binding arbitration. This means Employers can no longer join other users in collective legal action, even if many face identical problems with Gusto's service or billing. Individual arbitration typically costs more and produces less leverage for individual plaintiffs than class actions. You should review whether this dispute resolution requirement aligns with your business needs and consult legal counsel if you have concerns about waiving class-action rights.

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Change history

added May 21, 2026

This provision incorporates an external Acceptable Use Policy by reference, potentially binding employers to requirements not fully detailed in the main terms.

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Consumer impact (what this means for users)

Under this clause, the agreement binds Employers to the Acceptable Use Policy as a component of the overall contract. Conduct prohibited under the Acceptable Use Policy may result in account suspension, termination, or other enforcement measures available to Gusto under the agreement.

How other platforms handle this

Kajabi Medium

In addition to these Terms, you also agree to: Our Acceptable Use Policy ("AUP"): https://legal.kajabi.com/policies/aup

Meta Medium

Your use of the Llama Materials must comply with applicable laws and regulations (including trade compliance laws and regulations) and adhere to the Acceptable Use Policy for the Llama 3 models (currently available at https://llama.meta.com/llama3/use-policy), which is hereby incorporated by referen...

Teachable Medium

You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...

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▸ View Original Clause Language DOCUMENT RECORD
"
By accessing or using the Platform, including any Services, Employer agrees to be bound by these Terms, any Additional Terms specific to Services that Employer accesses or uses, and our Acceptable Use Policy (collectively, this "Agreement").

— Excerpt from Gusto's Gusto Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Acceptable Use Policies that restrict specific categories of use may interact with state and federal laws governing employer access to HR and payroll services. Where the Acceptable Use Policy restricts data use in ways that affect employee rights or data portability, state labor and privacy laws may be relevant. 2. GOVERNANCE EXPOSURE: Low to Medium. The incorporation of the Acceptable Use Policy by reference means that changes to that policy may affect the overall agreement's scope without a formal amendment process to the Employer Terms, depending on the change notification provisions. 3. JURISDICTION FLAGS: No specific jurisdiction-based heightened exposure is apparent from this provision alone; exposure depends on the specific content of the Acceptable Use Policy at gusto.com/legal/terms/acceptable-use. 4. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should review the current Acceptable Use Policy at the time of contract execution and establish a process to monitor for updates, particularly given that changes to incorporated policies may modify the overall agreement's terms. 5. COMPLIANCE CONSIDERATIONS: Legal teams should review the Acceptable Use Policy in conjunction with the Employer Terms and document any use-case restrictions that may affect the organization's intended use of the Gusto platform, including API access, third-party integrations, and data export practices.

Full compliance analysis

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Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Gusto Terms of Service
Entity
Gusto
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012936
Document ID
CA-D-00293
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6310cb94cae8a4cdf228507d3a2a983de16f5f4ca210b7820e0e4fe06b9efae7
Analysis generated
May 21, 2026 03:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Gusto
Document: Gusto Terms of Service
Record ID: CA-P-012936
Captured: 2026-05-21 03:08:14 UTC
SHA-256: 6310cb94cae8a4cd…
URL: https://conductatlas.com/platform/gusto/gusto-terms-of-service/acceptable-use-policy-incorporation/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Gusto's Acceptable Use Policy Incorporation clause do?

The Acceptable Use Policy is incorporated as a binding contractual term, meaning violations of that policy constitute breaches of the overall agreement and may trigger enforcement actions including account suspension or termination.

How does this clause affect you?

Under this clause, the agreement binds Employers to the Acceptable Use Policy as a component of the overall contract. Conduct prohibited under the Acceptable Use Policy may result in account suspension, termination, or other enforcement measures available to Gusto under the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 16 platforms. See the full comparison.

Is ConductAtlas affiliated with Gusto?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Gusto.