This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Grubhub collects payment card identifiers, merchant information, and transaction details from payment card networks and third-party service providers when users participate in rewards programs like In-Person Dining and Card-Linked Offers. The policy states this data may be used to provide rewards, calculate credits, and shared with participating merchants in aggregated form. You can opt out of these programs by visiting your account page, clicking on 'The Drop,' and selecting 'Manage' next to Linked Cards.
View change record →How other platforms handle this
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
We retain your account information for as long as your account is active and up to 15 days thereafter.
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
"Grubhub retains commercial information for as long as you have an account with Grubhub, and for such additional period as Grubhub determines is necessary to comply with its legal obligations and defend against legal claims.Excerpt from Grubhub's Privacy Policy
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The clause states: “Grubhub retains commercial information for as long as you have an account with Grubhub, and for such additional period as Grubhub determines is necessary to comply with its legal obligations and defend against legal claims.”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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